Summary
Overview
Work History
Education
References
Timeline
Generic

Victoria Phillips

Dawsonville,GA

Summary

An organized and results-driven automotive service professional with over 20 years of experience in the industry. Recognized as a team player with outstanding communication, presentation, and interpersonal abilities. Demonstrates a proven track record of delivering consistent, exceptional customer service while exhibiting strong leadership skills throughout various roles in automotive service environments.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work History

Certified Service Advisor

Don Jackson CDJR North
Cumming, Georgia
01.2025 - Current

Master Certified Internal Service Advisor

Troncalli Subaru
Cumming, Georgia
02.2022 - 07.2024

Specialist Certified Subaru Service Advisor

Classic Cadillac Subaru of Atlanta
Sandy Springs, Georgia
09.2021 - 02.2022

Sales Associate and Repair Consultant

Lance's Jewelry
Cumming, Georgia
11.2018 - 07.2021

Certified Service Advisor

Land Rover and Jaguar North Atlanta
Alpharetta, Georgia
11.2015 - 12.2017

Master Certified Internal Service Advisor

RBM of Alpharetta
Alpharetta, Georgia
09.2007 - 11.2015

Education

Business Administration

Georgia State University
Atlanta, GA
09.1989 - 12.1992

References

J.R. Richards

District Service Manager

Troncalli Automotive Group

(770) 900-5582

Ben Davis

Former Service Manager at Land Rover Jaguar North Atlanta

Warranty Audit Specialist at Mercedes-Benz USA

404-312-3937

Robert Brannan

Former Colleague at RBM of Alpharetta

678-614-8244

Ken Rutter

Former Service Manager at RBM of Alpharetta

954-294-7335 (Text only)

Kelly Dowdy

CPA/PFS, CFP

Partner at Henning, Dowdy and Jones, LLC

404-705-4589

Timeline

Certified Service Advisor

Don Jackson CDJR North
01.2025 - Current

Master Certified Internal Service Advisor

Troncalli Subaru
02.2022 - 07.2024

Specialist Certified Subaru Service Advisor

Classic Cadillac Subaru of Atlanta
09.2021 - 02.2022

Sales Associate and Repair Consultant

Lance's Jewelry
11.2018 - 07.2021

Certified Service Advisor

Land Rover and Jaguar North Atlanta
11.2015 - 12.2017

Master Certified Internal Service Advisor

RBM of Alpharetta
09.2007 - 11.2015

Business Administration

Georgia State University
09.1989 - 12.1992
Victoria Phillips