Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Pierno Ruiz

Valrico,FL

Summary

Accomplished, results-driven National Sales Manager with 15 years of experience in achieving strong sales results, maximizing profits and cultivating strong client relationships. Successful in project management, problem-solving, and maintaining a cohesive, team-oriented environment.

Overview

32
32
years of professional experience

Work History

National Account Executive

Harry and David
New York , NY
12.2023 - 04.2025

Department Store , Specialty and Grocery Channels:

i.e. Dillard's, Belk, Military, The Fresh Market, Publix, HEB, Food Lion.

  • Managed $5.7M annual revenue across varied accounts and channels of business.
  • Focused on driving growth in revenue and net margin to achieve and exceed goals.
  • Partnered with Broker and Distributor teams to strategically orchestrate our accounts' sales plans and promotional calendars. i.e. BBI,KeHe, Nassau, SuperValu, Vistar.
  • Collaborated with Operations and Planning to analyze historical data, accounts' order cadence, and expected trends to accurately forecast, drive shipments and deliver AOP.
  • Launched the Scharffen Berger Collection to the Harry and David customers, and orchestrated the onboarding and collection setup with assigned brokers and distributors.

National Sales Manager

Godiva Chocolatier Inc
New York, NY
09.2014 - 10.2023

Gift Packer Channel, Barnes& Noble, Total Wine and Hallmark.

  • Accountable for driving $18.0M in annual revenue in the Specialty Wholesale Channel through strategic planning and optimizing the product portfolio, with a focus on both sell-in and sell-out performance.
  • Collaborated with multiple cross-functional teams: Marketing, Product Development, Regulatory, QA, and Demand Planning to ensure brand consistency and exceeded the sales plan.
  • Effectively curated a product portfolio that supported the accounts' needs and drove incremental profit across the business channel: Gross Margin increase: +15 pts.
  • Responsible for adapting the existing planning process to streamline efficiencies and improve delivery cadence.

Account Sales Manager/Area Sales Manager

Godiva Chocolatier Inc.
New York, NY
09.2008 - 09.2014

Gift Packer Channel, Belk Department Stores and Stein Mart,Inc.:

  • Prospected new Gift Packer accounts - driving incremental $1.2M in top sales within initial year by executing strategic sales plans to expand customer base and extend marketplace reach.
  • Led a 2014 initiative to gain initial market presence in key Club account for a new snacking category,- driving $640.0K of incremental shipments.
  • Managed Godiva's $6.2M Southeast Territory. Recruited and coached a team of 14 field coordinators, focusing on brand equity execution and developing strong retail partnerships, which led to consistently delivering established initiatives and exceeding the sales plan.
  • Maintained a consistent year-over-year increase across the Southeast region, achieving an overall '+23% increase in shipments during my full tenure.

Brand Merchandiser

Davaco, Fossil and Mulberry Neckwear
Tampa, FL
09.2004 - 09.2008
  • Compiled customer profiles detailing sales trend preferences to maintain a clientele base and generate continued growth -Maintaining customer retention at 25%.
  • Analyzed buying trends at each store location to identify the appropriate mix of inventory items for top-tier sales.

Business Owner/Operator

Orbit's Espresso Bar, Inc.
Northport, NY
08.1993 - 11.2001
  • Conceptualized and launched a start-up business.
  • Managed operations, budgeting, developed the catering channel, and grew a consistent customer base.
  • Drove profitability by maintaining a 32% food cost, which is a prime level for the industry.
  • Established favorable partnerships with vendors, building best-in-class product assortment to maximize brand identity, and generate optimal revenue.

Education

Bachelor of Science - Business Management And Marketing

St. John's University
Queens, NY

Skills

  • P&L management
  • Account retention
  • Project Management
  • Key account management
  • Interdepartmental collaboration

Timeline

National Account Executive

Harry and David
12.2023 - 04.2025

National Sales Manager

Godiva Chocolatier Inc
09.2014 - 10.2023

Account Sales Manager/Area Sales Manager

Godiva Chocolatier Inc.
09.2008 - 09.2014

Brand Merchandiser

Davaco, Fossil and Mulberry Neckwear
09.2004 - 09.2008

Business Owner/Operator

Orbit's Espresso Bar, Inc.
08.1993 - 11.2001

Bachelor of Science - Business Management And Marketing

St. John's University
Victoria Pierno Ruiz