VICTORIA PINEDA
Overview
6
6
years of professional experience
Work History
Front of House Employee
Panda Express
Norwalk, CA
05.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
Server
Bay Poke
Santa Fe Springs, CA
01.2022 - 05.2024
- Efficiently prepared customer orders for both online and in-store fulfillment.
- Managed inventory processes to support daily operations.
- Executed food preparation tasks adhering to quality guidelines.
- Handled cash transactions accurately within the retail environment.
- Maintained cleanliness and organization throughout work areas.
Barista
Starbucks
Norwalk, CA
08.2022 - 06.2023
- Crafted beverages and prepared food items according to established recipes.
- Prepared daily shift goals to optimize productivity.
- Engaged in batch preparation of various ingredients for operational efficiency.
- Participated in routine and deep cleaning tasks to maintain store cleanliness.
- Enhance multitasking abilities through managing diverse barista responsibilities.
- Built customer connections by providing attentive service and personalized recommendations.
- Demonstrated accountability by arriving, prepared and informed for each shift.
Barista
Dunkin'
Whittier, CA
03.2021 - 01.2022
- Executed tasks as barista including, but not limited to, crafting beverages, preparing and heating food orders, batch prepping ingredients, and ensuring overall cleanliness.
Personal Shopper
Walmart
Santa Fe Springs, CA
03.2020 - 02.2021
- Picked and packaged online orders for in-store and curbside dispatch.
- Provided online customer service support by answering phone inquiries.
Education
Pharmacy Technician Certification -
Slawson Southeast Occupational Center
Bell, CA06-2026
High School Diploma -
Sierra Vista Alternative High School
Whittier, CA06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Reliable and responsible
- Adaptable and flexible
- Excellent communication
- Problem-solving
CUST
As I gained work experience through the years, I have sustained a growth mindset. My work ethic goes beyond set expectations, because I take in pride the job I do. I can assure you, hiring me will make a great addition to your team.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Front of House Employee
Panda Express
05.2024 - Current
Barista
Starbucks
08.2022 - 06.2023
Server
Bay Poke
01.2022 - 05.2024
Barista
Dunkin'
03.2021 - 01.2022
Personal Shopper
Walmart
03.2020 - 02.2021
Pharmacy Technician Certification -
Slawson Southeast Occupational Center
High School Diploma -
Sierra Vista Alternative High School