Victoria Ponce de Leon
Fontana,CA
Summary
Registered Nurse with over 8 years of progressive nursing experience, including 4+ years in VA outpatient Registered Nurse case management. Experienced in coordinating patient-centered care within Community Based Outpatient Clinic (CBOC) settings, managing transitions of care, conducting comprehensive nursing assessments, and collaborating with interdisciplinary healthcare teams. Demonstrates strong clinical judgment, patient advocacy, and adherence to VA policies, evidence-based practice, and regulatory standards. Bilingual in English and Spanish.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Registered Nurse Case Manager
STGi - Rancho Cucamonga Community Based Outpatient Clinic (CBOC)
01.2021 - Current
- Provide comprehensive registered nursing case management services to Veterans in an outpatient clinical setting
- Manage and coordinate care for provider-assigned patient panels to ensure continuity and quality of care
- Conduct comprehensive nursing assessments, including physical, psychosocial, and functional status evaluations
- Coordinate transitions of care for Veterans moving between inpatient, outpatient, specialty care, and home health services
- Collaborate with Primary Care Providers, Social Workers, Care Coordinators, and interdisciplinary team members to develop and implement individualized care plans
- Monitor patient progress, identify care gaps, and initiate appropriate interventions to improve health outcomes
- Facilitate referrals to specialty clinics, community resources, and ancillary services as indicated
- Provide patient and family education regarding disease processes, medications, treatment plans, and preventive care
- Utilize VA electronic health record systems to document assessments, care plans, interventions, and outcomes in compliance with VA and HIPAA standards
- Advocate for Veterans to ensure timely access to care and services
- Participate in quality improvement initiatives and support evidence-based nursing practice
- Demonstrate proficiency in telephone triage, care coordination, and patient follow-up
- Full-Time | 40 hours per week
Registered Nurse – Medical-Surgical / Telemetry
Chino Valley Medical Center
02.2017 - 12.2020
- Provided direct nursing care to adult patients in medical-surgical and telemetry units
- Performed comprehensive head-to-toe assessments and continuous cardiac monitoring
- Administered medications and treatments in accordance with physician orders and hospital protocols
- Utilized electronic health records for accurate documentation of patient care, assessments, and outcomes
- Collaborated with physicians and interdisciplinary team members to develop and implement patient care plans
- Responded to changes in patient condition and initiated appropriate nursing interventions
- Educated patients and families on diagnoses, medications, discharge instructions, and post-hospital care
- Advocated for patient safety, comfort, and quality outcomes
- Demonstrated strong organizational, multitasking, and time-management skills in a fast-paced acute care environment
- Full-Time | 36–40 hours per week
Education
Bachelor of Science in Nursing - Nursing
West Coast University
Ontario, CA10.2016
Certification
- Registered Nurse (RN), State of California - #95114816
- Bachelors of Science in Nursing
- Public Health Nurse - Licence # 574902
- Basic Life Support (BLS), American Heart Association
Timeline
Lead Registered Nurse Case Manager
STGi - Rancho Cucamonga Community Based Outpatient Clinic (CBOC)
01.2021 - Current
Registered Nurse – Medical-Surgical / Telemetry
Chino Valley Medical Center
02.2017 - 12.2020
Bachelor of Science in Nursing - Nursing
West Coast University