Victoria Price
Assistant Manager
Bloomington Springs,Putnam
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Old Navy
Cookeville, TN
10.2006 - Current
- Works directly with GM to drive sales through effective merchandising to achieve and exceed sales goals.
- Liaise with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Builds and maintains relationships with customers and staff leading to loyalty.
- Community service leader and coordinator.
- Trains new employees on proper protocols and customer service standards.
- Assigns work to team members based on company needs, personal strengths and job knowledge.
- Identifies potential shoplifters and alerts team.
- Handles all customer relations issues in a gracious manner and in accordance with company policies.
- Communicates accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Shares best practices for sales and customer service with other team members to help improve store’s efficiency.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assistant Frond End Manager
Winn-Dixie Stores Inc.
Fort Pierce, FL
03.2003 - 02.2005
- Maintained strong customer relations and effective customer service standards.
- Managed shelf inventory and customer-focused loss prevention strategies.
- Scheduled floor staff according to skill sets and coverage needs.
- Delegated tasks and duties to grocery staff, following up to ensure that responsibilities were completed on time and according to store parameters.
- Reviewed inventory levels on daily basis and placed orders for products and merchandise for restocking purposes.
- Completed all cleaning, stocking and organizing tasks for front of store
- Cultivated customer-focused shopping environment by greeting and responding to all customers in friendly manner.
- Actively pursued personal learning and development opportunities.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
Education
Associate Degree - Science Education
Volunteer State Community College
Gallatin, TN2015
Skills
- Team leadership
- Strong multi-tasking
- Employee relations
- Customer service-oriented
- Training and development
- Skilled problem solver
- Administration and Reporting
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Employee Coaching and Motivation
- Recruiting and Interviewing
- Payroll Preparation
Timeline
Assistant Manager
Old Navy
10.2006 - Current
Assistant Frond End Manager
Winn-Dixie Stores Inc.
03.2003 - 02.2005
Associate Degree - Science Education
Volunteer State Community College
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