Carolyn McCray
Chicago
Summary
Positive, compassionate, and adaptable healthcare professional. Deep understanding of critical care principles and advanced patient monitoring equipment. Committed to delivering exceptional patient care and improving healthcare outcomes.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
19
19
years of professional experience
Work History
Sortation Associate
Amazon
07.2019 - 03.2025
- Operated sorting equipment to efficiently categorize packages for delivery.
- Collaborated with team members to maintain high standards of safety and accuracy.
- Monitored workflow to identify bottlenecks and implement improvements.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Increased productivity by working collaboratively with team members to meet deadlines.
Phlebotomist
Jessie Brown VA Medical Center
07.2015 - 09.2018
- Collected blood samples while adhering to safety and infection control protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Maintained accurate patient records and labeling of specimens for laboratory analysis.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Performed venipunctures with precision, ensuring patient comfort and minimizing discomfort.
Healthcare Assistant
Senior Home Healthcare
07.2006 - 04.2007
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Coordinated care plans with multidisciplinary teams to optimize patient outcomes.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of General Studies - Phlebotomy
Malcolm X College
Chicago, IL05-2016
High School Diploma -
St. Leonard High School
Chicago, IL05-2008
Skills
- Package sorting
- Workflow monitoring
- Safety compliance
- Team collaboration
- Patient care
- Communication skills
- Vital signs monitoring
- Customer service
- Attention to detail
- Care coordination
Timeline
Sortation Associate
Amazon
07.2019 - 03.2025
Phlebotomist
Jessie Brown VA Medical Center
07.2015 - 09.2018
Healthcare Assistant
Senior Home Healthcare
07.2006 - 04.2007
Associate of General Studies - Phlebotomy
Malcolm X College
High School Diploma -
St. Leonard High School