Victoria Purnell
Aurora,CO
Summary
Accomplished Area Manager with a proven track record at RGIS Inventory Services, enhancing team productivity and customer retention through effective leadership and process improvements. Skilled in inventory management and team leadership, adept at recruiting top talent and boosting morale. Achieved significant operational efficiencies, demonstrating a strong blend of strategic oversight and interpersonal skills. Knowledgeable about recruiting, hiring,training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
20
20
years of professional experience
Work History
Delivery Driver
DoorDash
06.2019 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Home Care Provider
Alphabest
06.2020 - 01.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Store Manager
Tuesday Morning
01.2019 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
Family Dollar
06.2017 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Area Manager
RGIS Inventory Services
01.2005 - 12.2015
- Supervised up to 160 employees, ensuring optimal productivity.
- Implemented training initiatives to coach staff on best practice's and protocols for enhanced profitability.
- Boosted team morale and overall revenue by creating sales contests.
- Streamlined operational efficiencies by successfully hiring tip talent that drove productivity.
- Supervised the business functions for all inventories, which included employee staffing, and customer retention.
Education
Diploma - Computer Applications
Interactive College of Technology
Atlanta, GA01.1999
Skills
- Team-oriented
- Inventory Management
- Team Leadership
- Customer Service
- Process improvements
- Recruiting and interviewing
- Store opening and closing procedures
- Inventory Control
Languages
Spanish
Professional Working
Timeline
Home Care Provider
Alphabest
06.2020 - 01.2024
Delivery Driver
DoorDash
06.2019 - 09.2024
Store Manager
Tuesday Morning
01.2019 - 06.2020
Store Manager
Family Dollar
06.2017 - 01.2019
Area Manager
RGIS Inventory Services
01.2005 - 12.2015
Diploma - Computer Applications
Interactive College of Technology
Similar Profiles
Jennifer AbdeljabbarJennifer Abdeljabbar
Associate, Project Management Office at DoorDashAssociate, Project Management Office at DoorDash
Dustin WoodDustin Wood
Delivery Driver at DoorDashDelivery Driver at DoorDash
Trecia Bogle-LibirdTrecia Bogle-Libird
Dasher at DoorDashDasher at DoorDash
Brett SiemsenBrett Siemsen
Dasher at DoorDashDasher at DoorDash
Samantha MontoyaSamantha Montoya
Surgical Technologist at UCHealth Highlands Ranch HospitalSurgical Technologist at UCHealth Highlands Ranch Hospital