VICTORIA RAE CALDWELL
McAlester,Oklahoma
Summary
Dedicated Environmental Services Lead with expertise in healthcare operations and team management. Skilled in employee supervision, training, and implementing retention initiatives. Currently overseeing second-shift operations, ensuring timely and quality completion of assignments. Pursuing a Bachelor of Science in Business Administration to enhance leadership and management capabilities, seeking further professional growth in healthcare leadership or operations.
Overview
1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience
Work History
EVS Lead
McAlester Regional Health Center
06.2025 - Current
- Oversee second-shift Environmental Services operations, ensuring work is completed accurately, efficiently, and on time.
- Provide leadership, direction, and support to employees throughout the shift.
- Monitored work quality to uphold cleaning standards and meet departmental expectations.
- Coordinated staff schedules and prepared daily work assignments to align with departmental needs.
- Conducted daily staff huddles to communicate expectations, clarify assignments, and share departmental updates.
- Train new employees and assist with onboarding and competency checklists.
- Promote teamwork, accountability, and a clean, safe healthcare environment for patients, visitors, and staff.
- Participate in employee retention meetings and contribute ideas to improve employee engagement and retention.
EVS Deep-Clean Technician
Choctaw Nation of Oklahoma
04.2025 - 06.2025
- Executed thorough deep-cleaning services in tribal government buildings to ensure a hygienic environment for staff and visitors.
- Conducted extensive cleaning of walls, windows, floors, and facility surfaces to uphold cleanliness and safety standards.
- Upheld facility cleanliness and presentation standards to enhance overall appearance and functionality.
- Operated floor buffers and assisted with floor stripping and waxing.
- Completed assigned projects efficiently while maintaining attention to detail.
Dietary Aide
Belfair Assisted Living and Memory Care
02.2025 - 04.2025
- Assisted in meal preparation and food service, enhancing dining experience for residents.
- Took meal orders and ensured residents received appropriate meals.
- Assisted with meal preparation and food service for residents.
- Took meal orders and ensured timely delivery of appropriate meals to residents.
- Maintained cleanliness and sanitation in kitchen and dining areas to uphold health standards.
- Maintained kitchen and dining area cleanliness and sanitation.
Sandwich Artist
Subway
11.2024 - 02.2025
- Prepared food to meet customer orders and uphold company standards for quality.
- Delivered friendly, professional service to enhance customer experience.
- Operated the cash register and handled customer payments.
- Prepared and restocked ingredients to maintain workflow.
- Maintained organized and sanitary work environment to support efficient operations.
Personal Care Assistant (PCA)
Country Style Home Health
09.2024 - 12.2024
- Supported clients with light housekeeping and daily activities to enhance quality of life.
- Provided medication reminders according to care instructions.
- Helped clients maintain a clean, comfortable, and safe home environment.
- Assisted clients with light housekeeping and daily household activities.
- Ensured clean, comfortable, and safe home environments for clients.
EVS Technician
Choctaw Nation of Oklahoma – 477 Program / Job for the Day
05.2024 - 10.2024
- Executed daily cleaning and sanitation of tribal government buildings, ensuring a safe and healthy environment for staff and visitors.
- Sustained cleanliness of assigned facilities and work areas, contributing to a positive atmosphere and compliance with health standards.
- Followed established cleaning procedures and facility standards.
- Fulfilled assigned duties promptly and effectively, supporting overall operations and facility management.
Line Lead
OK Foods / Bachoco Company
10.2018 - 03.2022
- Monitored production line operations to maintain workflow and productivity.
- Assigned employees to workstations to optimize staffing and meet production demands.
- Trained employees on production procedures, job duties, and workplace expectations.
- Assisted supervisors in coordinating production orders and daily operational tasks.
- Resolved staffing and production challenges to enhance operational efficiency.
- Promoted teamwork, quality, and adherence to workplace safety standards.
Education
High School Diploma -
Moyers Public School
Moyers, OK 08.1995 - 05.1999
Bachelor of Science - Business Administration (BSBA)
East Central University (ECU)
Ada, OkSkills
- Staff training
- Hygiene Practices
- Cleaning Operations
- Sanitation Practices
- Quality control
- Quality assurance
- Compliance Records
- Health Compliance
- Regulatory Adherence
- Training Assessments
- Staff scheduling
- Shift scheduling
- Work assignments
- Time Management & Organization
- Time management
- Multitasking
- Attention to detail
- Problem solving
- Operational Problem-Solving
- Team leadership
- Employee Training and Onboarding
- Staff training
- Training Assessments
- Team communication
- Employee retention
- Resource Management
- Delegation skills
- Conflict resolution
- Customer Service
- Analytical skills
- Adaptability and flexibility
- Floor care
- Sweeping and mopping
- Waste Disposal
- Cleaning procedures
- Quality Audits
- Checklists and recordkeeping
- Effective communication
- Communication skills
- Team leadership
- Checklists and recordkeeping
- Effective communication
- Sweeping and mopping
Certification
- CPR Certification
- Food Handler Certification
Timeline
EVS Lead
McAlester Regional Health Center
06.2025 - Current
EVS Deep-Clean Technician
Choctaw Nation of Oklahoma
04.2025 - 06.2025
Dietary Aide
Belfair Assisted Living and Memory Care
02.2025 - 04.2025
Sandwich Artist
Subway
11.2024 - 02.2025
Personal Care Assistant (PCA)
Country Style Home Health
09.2024 - 12.2024
EVS Technician
Choctaw Nation of Oklahoma – 477 Program / Job for the Day
05.2024 - 10.2024
Line Lead
OK Foods / Bachoco Company
10.2018 - 03.2022
High School Diploma -
Moyers Public School
08.1995 - 05.1999
Bachelor of Science - Business Administration (BSBA)
East Central University (ECU)