Victoria Ramirez
Midland,NC
Summary
Dedicated caretaker with a proven track record at 24hr Homecare, excelling in safety awareness and customer relations. Fostered trust through compassionate care and effective communication, enhancing resident satisfaction. Skilled in meal preparation and adaptable problem-solving, I consistently ensured a safe, clean environment while addressing concerns with efficiency and empathy.
Overview
2
2
years of professional experience
Work History
Caretaker
24hr Homecare
08.2023 - 03.2025
- Facilitated supportive community atmosphere, fostering strong relationships among residents.
- Maintained required records of work hours, budgets and payrolls.
- Established and enforced safety protocols and guidelines for staff.
- Addressed customer feedback and complaints to maximize satisfaction.
- Monitored staff performance and provided feedback to drive productivity.
Caretaker
IHSS In Home Support Services
08.2023 - 03.2025
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Improved communication with families, providing regular updates on their loved ones' care.
Education
High School Diploma -
Helen Hunt Jackson College Prep Academy
831 E. Devonshire Ave., Hemet, CA 9254309.2017
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Troubleshooting and repair
- Adaptable problem-solving
- Companionship skills
- Patient assistance
- Customer relations
- Clear communication
- Creative thinking
- Customer service
- Decision-making
- Conflict resolution
- Team coordination
- Problem-solving
Timeline
Caretaker
24hr Homecare
08.2023 - 03.2025
Caretaker
IHSS In Home Support Services
08.2023 - 03.2025
High School Diploma -
Helen Hunt Jackson College Prep Academy
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