Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VICTORIA RAMOS

Sunrise,FL

Summary

Experienced Program Administrator with a MHSA education, dedicated to healthcare excellence, new growth opportunities, and positive patient outcomes. Proven track record in ensuring top-notch patient care and streamlined program operations. Equipped with enhanced leadership skills, deep healthcare knowledge, and a passion for driving quality improvement initiatives.

Overview

4
4
years of professional experience

Work History

Pediatric Program Administrator

Broward Health Medical Center
12.2023 - Current
  • Program Management: Oversee the day-to-day operations and administration of the psychiatry residency program. - Accreditation Compliance: Ensure that the psychiatry program complies with accreditation standards set by accrediting bodies such as the Accreditation Council for Graduate Medical Education (ACGME). - Residency Recruitment: Coordinate the recruitment process for pediatric residents, including organizing interviews, managing application processes and communicating with potential candidates. - Curriculum Oversight: Work with program directors and faculty to develop, implement, and monitor the curriculum for psychiatry residents, ensuring it meets accreditation requirements. - Scheduling: Manage and coordinate resident schedules, rotations, and educational activities, ensuring compliance with program guidelines. - Documentation and Reporting: Maintain accurate and up-to-date records related to resident training, evaluations, and other administrative requirements
  • Prepare reports for internal and external stakeholders. - Orientation: Organize and facilitate orientation programs for new psychiatry residents, providing them with essential information about the program, policies, and resources. - Budget Management: Assist in the development and management of the program's budget, ensuring fiscal responsibility and adherence to financial guidelines. - Communication: Serve as a liaison between program leadership, residents, and other stakeholders, fostering effective communication and addressing concerns or issues as they arise. - Quality Improvement: Collaborate with program leaders to identify areas for improvement and implement quality improvement initiatives to enhance the overall residency program.

Kidney Smart Coordinator

DaVita
04.2022 - Current
  • Responsible for organizing and coordinating the Kidney Smart classes
  • This includes scheduling classes, securing suitable venues, and making necessary logistical arrangements. - Engage in outreach efforts to raise awareness about the Kidney Smart program
  • This involves collaborating with healthcare providers, community organizations, and other stakeholders to promote the program and encourage participation. - Evaluating the success of the Kidney Smart program and identifying areas for improvement
  • This could involve gathering feedback from participants, analyzing data, and making recommendations for program enhancements. - Responsible for maintaining records and data related to the program's participants and outcomes
  • This information helps track the program's effectiveness and may be used for reporting purposes.

Peritoneal Dialysis (PD) Home Ambassador

DaVita
05.2021 - 12.2023
  • - Facilitating the transition of patients from in-center dialysis to peritoneal dialysis (PD) performed at home. - Responsibilities include identifying suitable candidates for PD, conducting assessments, providing education on PD procedures and equipment, and coordinating the conversion process. - Collaborating with healthcare professionals, managing patient records, and ensuring that patients receive proper training and support to successfully manage PD at home. - Educating patients about peritoneal dialysis and supporting them as they transition to performing dialysis at home. - Responsibilities include providing training on equipment usage, hygiene practices, and safety protocols, as well as monitoring patients' progress and addressing any concerns.

Administrative Assistant

DaVita
07.2020 - 12.2023
  • - Established and maintained efficient office procedures and processes, resulting in a 23% reduction in administrative costs. - Provided administrative support to management, resulting in improved efficiency in daily operations. - Developed and implemented effective policies and procedures for HR, finance, and other administrative functions. - Coached and mentored administrative staff, resulting in improved job performance and knowledge. - Insurance Verification: Verifying patients' insurance coverage and ensuring accurate information is entered into the system. - Authorization Coordination: Assisting with obtaining insurance authorizations for medical procedures and treatments, ensuring compliance with payer requirements.

Education

Doctor of Health Science (D.H.Sc.) - undefined

Nova Southeastern University
01.2026

Master of Health Services Administration (MHSA) - undefined

Florida International University
12.2023

Bachelor of Arts Health Science - undefined

Florida Atlantic University
08.2021

Associate in Arts - undefined

Broward College
12.2019

Skills

  • Leadership
  • Operations Management
  • Healthcare Knowledge
  • Financial Management
  • Compliance
  • Interpersonal Skills
  • Data Analysis
  • Leadership Excellence: Demonstrated exceptional leadership skills, compliance expertise, and effective team management
  • Continuous Learner: Committed to ongoing learning and professional development, recognizing their significance for career growth and staying abreast of industry advancements

Languages

English
Spanish

Timeline

Pediatric Program Administrator

Broward Health Medical Center
12.2023 - Current

Kidney Smart Coordinator

DaVita
04.2022 - Current

Peritoneal Dialysis (PD) Home Ambassador

DaVita
05.2021 - 12.2023

Administrative Assistant

DaVita
07.2020 - 12.2023

Doctor of Health Science (D.H.Sc.) - undefined

Nova Southeastern University

Master of Health Services Administration (MHSA) - undefined

Florida International University

Bachelor of Arts Health Science - undefined

Florida Atlantic University

Associate in Arts - undefined

Broward College

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VICTORIA RAMOS