Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Rarrick

Stow,OH

Summary

Dynamic leader with a proven track record at Flagstar Bank, enhancing growth and customer satisfaction through strategic leadership and effective collaboration across departments. Skilled in regulatory compliance and team leadership, excelling in developing innovative sales strategies and fostering strong relationships, significantly contributing to business expansion and talent development.

Objective Branch Manager with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets.

Detail-oriented Tax Preparer with 10+ years of experience in tax preparation through VITA for veterans, and low to moderate income tax payers. Knowledgeable in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced Loan Officer with NMLS number, adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.

Overview

27
27
years of professional experience

Work History

Vice President , Branch Leader

Flagstar Bank
04.1998 - Current
  • Increased company growth through collaboration with retail, business, and mortgage departments.
  • Represented organization at industry conferences and events.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company goals in sales and operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional customer interactions.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Consulted customers to boost product sales and services.
  • Complied with regulatory guidelines and requirements.
  • Trained and supervised employees to meet requirements for promotion to management positions within retail banking environment.
  • Increased customer service success rates by quickly resolving issues.
  • Identified opportunities to improve business process flows and productivity.
  • Demonstrated proficient leadership skills to motivate employees and build top performing teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Developed innovative sales and marketing strategies to facilitate business expansion.

Education

IRS Tax Law Certified - Tax Certification

VITA
Online

High School Diploma -

Newton Sr. High
Newton, Iowa
06-1984

Skills

  • Regulatory Compliance
  • Proficient in Excel, Word, Teams
  • Mentoring, Coaching, and Training
  • Tax Compliance
  • Customer relationship development
  • Financing expertise
  • Lender relationships
  • Verbal and written communication
  • Performance Reviews
  • Lending practices
  • Presentations, Public Speaking, and Event Networking
  • Staff Recruiting and Retainment
  • Sales and Marketing Leadership
  • Business growth and marketing strategies
  • Loan Origination
  • Team Leadership
  • Policy and procedure development
  • Risk Management
  • Business Development
  • Tax Return Preparation
  • Mathematical Calculations
  • Virtual tax interviews
  • Finance

Timeline

Vice President , Branch Leader

Flagstar Bank
04.1998 - Current

IRS Tax Law Certified - Tax Certification

VITA

High School Diploma -

Newton Sr. High
Victoria Rarrick