Victoria Rios
Fillmore,UT
Summary
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Compassionate Dog Groomer skilled in maintaining high productivity levels and efficiently completing grooming tasks. Specialized in breed-specific styling, safe handling techniques, and skin care protocols to ensure pet well-being. Excel at communication, patience, and adaptability, leveraging these soft skills to manage diverse canine temperaments and client expectations effectively.
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise.
Overview
4
4
years of professional experience
Work History
Waitress/Cashier
The Eatery
Fillmore, UT
10.2024 - Current
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Kennel Cleaner
Route 66 Animal Shelter
Barstow, California
09.2023 - 10.2024
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Screened individuals interested in adopting pets.
- Maintained accurate records of animal care activities, including feeding times and medications administered.
- Played with dogs and cats to maintain socialization and reduce stress.
- Assessed animals for injury and illness.
- Checked kennels for structural integrity and made necessary repairs as needed.
- Prepared food to meet needs of animals under care with appropriate meals.
- Recorded detailed notes regarding each pet's activity level, eating habits and overall health.
- Responded quickly to emergency situations involving injured or sick animals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Administered medication as prescribed by veterinarian staff members.
- Provided customer service support by answering questions about the facility's services.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Collected fecal samples from cats and dogs for laboratory testing.
- Disinfected cages between uses with bleach solutions or other approved cleaners.
- Sanitized water bowls, food dishes and toys to maintain a hygienic environment.
- Walked and exercised dogs during owner absences.
- Assisted with bathing, grooming and nail trimming of animals as needed.
Assistant Dog Groomer
Kandy’s Pups n Stuff
Barstow, California
09.2022 - 10.2024
- Communicated with other staff members regarding any issues that may arise with customers or their pets.
- Administered medications and treatments as prescribed by veterinarians.
- Maintained cleanliness and order of the grooming facility.
- Maintained clean and orderly play yards, kennels and cages.
- Cleaned up messes made by pets during grooming sessions using appropriate methods.
- Organized work area between appointments; sanitized equipment used in grooming process.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Experience in extreme fur matting removal/overgrown nail trimming
- Experience in teddy bear haircuts/ dog hair dye
Cashier/ Food Expediter
Burger King
Barstow, California
04.2021 - 10.2022
- Answered customer questions and provided store information.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Accepted cash and credit card payments, issued receipts and provided change.
- Expedited food orders for customers in a friendly manner
Education
High School Diploma -
K12 Online Academy
Las Vegas, NV07-2023
Skills
- Fast learner
- Dependable
- Dedicated worker
- Can work in fast paced work environments
- Team player
- Excellent customer service
- Great with animals/ people
- Active listening
Timeline
Waitress/Cashier
The Eatery
10.2024 - Current
Kennel Cleaner
Route 66 Animal Shelter
09.2023 - 10.2024
Assistant Dog Groomer
Kandy’s Pups n Stuff
09.2022 - 10.2024
Cashier/ Food Expediter
Burger King
04.2021 - 10.2022
High School Diploma -
K12 Online Academy