Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Victoria Rios

San Antonio,TX

Summary

Driven and adaptable with experience as a Crew Member at Baskin-Robbins, excelling in customer focus and team collaboration. Recognized for enhancing team productivity and improving customer satisfaction through exceptional service, while maintaining high standards of cleanliness and safety. Excellent communication, time management, and organizational skills.

Overview

2
2
years of professional experience

Work History

Girls' Track Team Manager

O'Connor High School
09.2023 - Current
  • Assisted coaches with team rosters and timing.
  • Managed team uniform inventory.
  • Planned and prepared snacks and drinks for athletes for team events.
  • Organized and transported team athletic equipment for track meets.
  • Cleaned equipment and uniforms after track meets.

Crew Member

Baskin-Robbins
04.2024 - 08.2024
  • Worked front counter, online delivery orders, and other areas.
  • Took orders, prepared food, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

High School Diploma -

Agriculture Science And Technology Academy/O'Connor HS
Helotes, TX
05-2027

Skills

  • Customer service
  • Communication
  • Time management
  • Organization

Accomplishments

    All A Honor Roll Student: 2023 to Current

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Member

Baskin-Robbins
04.2024 - 08.2024

Girls' Track Team Manager

O'Connor High School
09.2023 - Current

High School Diploma -

Agriculture Science And Technology Academy/O'Connor HS

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