Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Rivera

Palm Coast,FL

Summary

Dedicated and compassionate healthcare professional with 15 years of experience providing high-quality patient care in diverse clinical settings. Skilled in patient care and phlebotomy, with a strong focus on improving patient outcomes and promoting wellness. Proven ability to thrive in fast-paced environments while maintaining empathy and attention to detail. Committed to upholding the highest standards of patient safety, confidentiality, and professionalism.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Care Technician/Phlebotomist

Flagler Hospital
11.2024 - Current
  • Emergency Room tech
  • Provide patient care (bathing, toileting, perineal care)
  • Vital signs
  • Phlebotomy
  • Assisting with any needs the patient may need while in their stay in the hospital
  • BLS Certified
  • PALS Certified

Hair Stylist

Faith And Beauty LLC
03.2024 - Current
  • Self Employed LLC
  • Provide excellent hair care to clients
  • Listen to clients' needs and make them a reality
  • Maintaining the quality that will keep clients
  • Initiating new client relationships
  • Maintaining a clean workspace

Hair Stylist

Splash Aveda
01.2022 - 03.2024
  • Provide excellent hair care to clients
  • Listen to clients' needs and make them a reality
  • Maintaining the quality that will keep clients
  • Initiating new client relationships
  • Maintaining a clean workspace

Patient Care Technician/Phlebotomist

Flagler Hospital
12.2020 - 03.2022
  • Provide patient care (bathing, toileting, perineal care)
  • Vital signs
  • Phlebotomy
  • Assisting with any needs the patient may need while in their stay in the hospital
  • BLS Certified

Stylist

Hair Cuttery Salon
02.2019 - 07.2021
  • Provide excellent hair care to clients
  • Listen to clients' needs and make them a reality
  • Maintaining the quality that will keep clients
  • Initiating new client relationships
  • Maintaining a clean workspace

Waitress

Cracker Barrel
09.2018 - 02.2019
  • Take orders and serve food and beverages to Guests
  • Always aware of Guest satisfaction to deliver the perfect service experience
  • Ensure high quality of food and beverages to Guest
  • Servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment
  • Guests must feel welcome, comfortable and well attended to at all times

Sales Parts Manager

Auto Zone Auto Parts
10.2017 - 03.2018
  • Opened/closing procedures of store, counted the safe and registers
  • Provided superior customer service
  • Assisted customers in locating the correct parts and accessories for their vehicles
  • Maintained the cleanliness of the store

Hair Stylist

Uppercutz
11.2016 - 09.2017
  • Provide excellent hair care to clients
  • Listen to clients' needs and make them a reality
  • Maintaining the quality that will keep clients
  • Initiating new client relationships
  • Maintaining a clean workspace

Phlebotomist

Halifax Hospital
03.2021 - 07.2021
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Customer Service Representative

Auto Zone
01.2014 - 12.2016
  • Provided superior customer service
  • Assisted customers in locating the correct parts and accessories for their vehicles
  • Maintained the cleanliness of the store

CNA - Certified Nursing Assistant

Eger Health Care and Rehabilitation Center
01.2010 - 12.2014
  • Certified by the state to properly take care of patients or clients with healthcare needs under the supervision of a registered nurse or licensed practical nurse

Education

Daytona College
Ormond Beach, FL
04.2019

High School Diploma -

Francis High School
Staten Island, NY
2006

Career School of NY
Staten Island, NY
11.2014

College of Staten Island CUNY
Staten Island, NY
02.2007

Skills

  • Phlebotomy
  • PALS Certified
  • BLS Certified
  • Patient care
  • Customer Service
  • Vital signs monitoring
  • Emergency response
  • EKG interpretation

Certification

  • BLS Certification
  • Cosmetology License
  • PALS Certification
  • CNA

Timeline

Patient Care Technician/Phlebotomist

Flagler Hospital
11.2024 - Current

Hair Stylist

Faith And Beauty LLC
03.2024 - Current

Hair Stylist

Splash Aveda
01.2022 - 03.2024

Phlebotomist

Halifax Hospital
03.2021 - 07.2021

Patient Care Technician/Phlebotomist

Flagler Hospital
12.2020 - 03.2022

Stylist

Hair Cuttery Salon
02.2019 - 07.2021

Waitress

Cracker Barrel
09.2018 - 02.2019

Sales Parts Manager

Auto Zone Auto Parts
10.2017 - 03.2018

Hair Stylist

Uppercutz
11.2016 - 09.2017

Customer Service Representative

Auto Zone
01.2014 - 12.2016

CNA - Certified Nursing Assistant

Eger Health Care and Rehabilitation Center
01.2010 - 12.2014

Daytona College

High School Diploma -

Francis High School

Career School of NY

College of Staten Island CUNY

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Victoria Rivera