Summary
Work History
Overview
Education
Skills
Certification
Timeline
Languages

Victoria Roberts

Olympia,WA

Summary

Dynamic education professional with over 8 years of diverse experience in classroom and customer service settings, showcasing exceptional adaptability and communication skills. Proven ability to foster strong relationships and ensure seamless operations in varied environments enhances the educational experience for all stakeholders. Committed to innovative lesson delivery and strategic organizational skills, with a focus on continuous personal and professional growth. Organized and detail-oriented, adept at managing and motivating student learning while collaborating with fellow professionals to cultivate a stimulating learning environment.

Work History

Emergency Substitute Teacher

Olympia School District
01.2023 - 06.2025
  • Guided diverse classrooms, ensuring smooth operations and boosting student engagement in absences.
  • Fostered a positive learning environment, enhancing student engagement and promoting a love for learning among diverse groups.
  • Partnered with full-time teachers to deliver seamless instruction, ensuring continuity of learning and maintaining educational standards.
  • Implemented innovative teaching strategies, leading to measurable improvements in student comprehension and retention.
  • Maintained accurate attendance records and documentation, supporting administrative efficiency and compliance with district policies.
  • Implemented adaptive learning techniques, resulting in noticeable gains in student participation and comprehension across various subjects.
  • Partnered with teachers to develop tailored lesson plans, ensuring continuity and enhancing student outcomes during transitions.

Student Teaching

Saint Martin’s University
09.2022 - 12.2022
  • Guided lesson planning and assessment for 4/5-grade class, fostering academic growth.
  • Collaborated with educators to enhance classroom management and student engagement.
  • Assessed and provided feedback on student performance, boosting learning outcomes.
  • Assessed student progress and implemented tailored feedback strategies, leading to noticeable improvements in academic performance.
  • Cultivated strong relationships with students, creating a nurturing atmosphere that encouraged open communication and trust.
  • Maintained comprehensive records of student assessments, ensuring accurate tracking of educational outcomes and adherence to curriculum standards.
  • Engaged actively in classroom activities, demonstrating a passion for teaching and inspiring students to develop a love for learning.
  • Cultivated positive relationships with students, fostering a nurturing environment that encouraged open communication and trust.
  • Guided lesson planning and assessment for a 4th/5th-grade class, enhancing student engagement and achieving measurable improvements in academic performance.

Caretaker

Home
01.2018 - 01.2021
  • Provided daily care and emotional support, enhancing elderly family member’s quality of life.
  • Managed medication and healthcare appointments, ensuring consistent medical care.
  • Developed communication skills through collaboration with healthcare professionals.
  • Adapted routines to meet health needs, improving overall well-being.
  • Implemented safety measures, reducing accident risks and improving living conditions.
  • Provided compassionate care, fostering a nurturing environment and enhancing the emotional well-being of family members.

Seafood Clerk

Safeway
10.2017 - 10.2018
  • Provided excellent customer service and ensured product quality for shoppers.
  • Managed inventory and maintained a clean, organized work environment. Cultivated strong customer relationships by delivering personalized service, enhancing shopper satisfaction and loyalty.
  • Managed seafood inventory effectively, ensuring product freshness and minimizing waste, contributing to noticeable gains in sales.
  • Executed daily quality checks on seafood products, maintaining high standards and compliance with health regulations.
  • Monitored sales trends to optimize inventory levels, leading to substantial improvements in stock availability and customer choice.
  • Worked closely with team members to streamline operations, fostering a cohesive environment that improved overall efficiency.
  • Fostered a welcoming atmosphere by providing tailored assistance to customers, enhancing their shopping experience and building lasting relationships.

Associate

TJX Companies
04.2017 - 09.2017
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Gathered, organized and input information into digital database.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.

Seasonal Sales Associate

Khols
09.2016 - 01.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Overview

9
9
years of professional experience
1
1
Certification

Education

Master of Education - Curriculum and Instruction

Southern New Hampshire University
12.2025
Remote

Bachelor of Arts - Elementary Education

Saint Martin’s University, Washington
12.2022
Graduated Magna Cum Laude

Associates of Arts - undefined

Olympic College
08.2017

Skills

  • Effective communication
  • Organization
  • Positive reinforcement
  • Cultural awareness
  • Student engagement
  • Behavior modeling
  • Literacy strategies
  • Behavior management
  • Differentiated instruction
  • Student records management
  • Verbal and written communication
  • Mathematical concepts
  • Test proctoring
  • Instructional skills
  • Conflict mediation
  • Microsoft Office Suite

Certification

  • Washington State Teaching License

Timeline

Emergency Substitute Teacher - Olympia School District
01.2023 - 06.2025
Student Teaching - Saint Martin’s University
09.2022 - 12.2022
Caretaker - Home
01.2018 - 01.2021
Seafood Clerk - Safeway
10.2017 - 10.2018
Associate - TJX Companies
04.2017 - 09.2017
Seasonal Sales Associate - Khols
09.2016 - 01.2017
Saint Martin’s University - Bachelor of Arts, Elementary Education
Olympic College - Associates of Arts,
Southern New Hampshire University - Master of Education, Curriculum and Instruction

Languages

English (Native).
Victoria Roberts