Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

VICTORIA RODRIGUEZ

Harbor City,CA

Summary

Assertive bilingual Medical Assistant with a proven record of project management and on-time delivery, leveraging skills in clinical documentation and patient care coordination. At St. John's Well Child & Family Center, I enhanced procedural efficiencies and maintained high patient relations standards. Skilled in data entry and adept at multitasking in fast-paced environments. Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services. Detail-oriented medical professional experienced in providing medical administrative and clinical support in a busy medical office. Proficient in EMR and other medical software, with strong knowledge of medical terminology and HIPAA regulations. Dedicated to providing an efficient and accurate healthcare experience. Reliable healthcare professional offers experience administering medications, collecting and processing lab specimens, scheduling appointments and updating patient records. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Committed to providing outstanding patient care and support to ensure patient satisfaction. Accomplished individual with demonstrated expertise in patient intake, scheduling appointments, medical records management, and insurance filing. Proficient in both administrative and clinical duties including vitals, injections, lab draws, and patient education. Committed to providing exceptional patient care and satisfaction. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

8
8
years of professional experience
1
1
Certification

Work History

MEDICAL ASSISTANT

St. John's Well Child & Family Center
10.2017 - 01.2019
  • Triaged patients and performed vital checks for patient flow facilitation
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
  • Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Performed EKG testing under the direction of a cardiologist or other specialist
  • Scheduled appointments for patients
  • Explained treatment procedures, medications, diets, or physicians' instructions to patients
  • Showed patients to examination rooms and prepared for physician.

MEDICAL ASSISTANT

North East Community Clinic
12.2016 - 10.2017
  • Recorded patients' medical history, vital statistics and information such as test results in medical records
  • Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Prepared and administered medications as directed by a physician
  • Explained treatment procedures, medications, diets and physicians' instructions to patients
  • Administered vaccines to patients ordered by physician
  • Did monthly inventory and ordered all vaccines.

STOCKROOM ASSOCIATE

Ross Dress For Less
04.2012 - 12.2016
  • Ensured that merchandise in stock room is processed as per company guidelines
  • Knowledgeable about products
  • Marketed/displayed all new product on a daily basis
  • Managed training sessions with new and existing associates
  • Team leader at all associate meetings and events
  • Ensured compliance with OSHA regulations regarding warehouse safety standards
  • Collaborated with purchasing department to ensure adequate supply of necessary materials were available in the stockroom at all times
  • Prepared detailed reports summarizing inventory levels, discrepancies between actual versus expected quantities
  • Managed daily operations of the stock room, including receiving shipments, stocking shelves, and fulfilling orders
  • Communicated effectively with both internal customers and external vendors to coordinate deliveries and returns as needed
  • Trained new employees on proper safety protocols for operating material handling equipment
  • Developed a process improvement plan that increased overall efficiency in the stockroom while reducing errors in order fulfillment by 20%
  • Resolved customer complaints related to product availability or delivery delays quickly and efficiently
  • Implemented best practices for stockroom organization, including labeling shelves and bins to ensure efficient storage of materials
  • Maximized space utilization within the stockroom by reorganizing shelving units according to item size and weight requirements.

MEDICAL ASSISTANT

American Career College
10.2015 - 06.2016

OFFICE COORDINATOR

Treasure Box Inc.
01.2011 - 03.2012
  • Scanned all office paperwork and filed accordingly
  • Answered phones
  • Compiled reports from weekly business reviews
  • Reviewed and maintained business for various cities which we held contracts with
  • Created routes directory binder for driver tracking
  • Managed many routes per day
  • Answered phone calls in a professional manner; routed calls to appropriate personnel as needed
  • Organized and managed office operations and procedures, including record keeping systems and filing protocols
  • Performed data entry tasks accurately with attention to detail
  • Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
  • Greeted visitors warmly and professionally while providing assistance when necessary
  • Resolved customer inquiries and complaints with timeliness and professionalism
  • Prepared invoices, reports, memos, letters, financial statements and other documents
  • Managed office flow by providing direct support to visitors
  • Supported office activities and functions to maintain efficiency and compliance with company policies
  • Processed incoming mail; distributed correspondence as requested
  • Handled confidential information in a discreet manner
  • Trained and onboarded new office staff members
  • Provided administrative support to the executive team through research projects or special assignments.

Education

High School Diploma -

Banning High School
Wilmington, CA
06.2008

Skills

  • Bi-lingual Medical Assistant seeking a position in Medical Front office administration/Back office Medical Assisting where I can attribute my skills and knowledge obtain
  • 5years of managing and measuring work with a track record of delivering projects on time with a sense of urgency Able to multitask and work well under pressure while maintaining character and leadership skills
  • Bilingual (Spanish)
  • Data Entry
  • Procedure Assistance
  • Patient Scheduling
  • Indirect Patient Care
  • Inventory Management
  • Patient Relations
  • Clinical Documentation
  • Complex Problem-Solving
  • Medical Equipment Operation
  • Patient Care Coordination
  • Diagnostic Procedures
  • Patient Assessments
  • Appointment Setting

Certification

Medical Assistant Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

MEDICAL ASSISTANT

St. John's Well Child & Family Center
10.2017 - 01.2019

MEDICAL ASSISTANT

North East Community Clinic
12.2016 - 10.2017

MEDICAL ASSISTANT

American Career College
10.2015 - 06.2016

STOCKROOM ASSOCIATE

Ross Dress For Less
04.2012 - 12.2016

OFFICE COORDINATOR

Treasure Box Inc.
01.2011 - 03.2012

High School Diploma -

Banning High School

Medical Assistant Certification

VICTORIA RODRIGUEZ