Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Victoria Rodriguez

Baldwin Park,CA

Summary

Accomplished Bartender/Server Shift Manager at 399 Pizza Co, adept in expert mixology and staff management, showcasing bilingual proficiency and exceptional customer service. Spearheaded event planning, enhancing customer satisfaction and streamlining operations. Proven track record in liquor, beer, and wine knowledge, ensuring responsible alcohol service and elevating the dining experience.

Overview

9
9
years of professional experience

Work History

Private Bartender

Mariposa Bartending
10.2023 - Current
  • Worked Private Events by satifisying the attendees with personalized drinks of their preference.
  • Personalized menu of clients preferred drinks to offer at private events.


Enrollment Specialist

Jar Insurance Services
12.2022 - Current
  • Updated, entered, and reviewed customer data into Data System.
  • Communicated effectively via telephone, email, and in person with agents and beneficiaries.
  • Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.


  • Review and process Medi Cal applications submitted by agents for beneficiaries to Health Plans.

Caretaker

IHSS Adult Services Program
08.2020 - 12.2022
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Remained alert to problems or health issues of clients and competently responded.

Bartender / Server Shift Manager

399 Pizza Co
08.2015 - 05.2020
  • Performed opening and closing duties, , setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Successfully resolved customer complaints.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained and Supervised new bartenders and servers on drink preparation, customer orders, serving protocol and cleanliness.

Education

Associate of Science - Mathematics

Pasadena City College
Pasadena, CA
05.2024

High School Diploma -

Baldwin Park High School
Baldwin Park, CA
05.2014

Skills

  • Bilingual
  • Special Event Planning
  • Beer Knowledge
  • Mixology
  • Wine expertise
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Responsible Alcohol Service
  • Staff Management

References

Angel Solis, Owner of 399 Pizza Co

(626)931-6605


Alyssa Gomez, Mariposa Bartending

(626)498-5632


Diana Pena, Personal Reference

(626) 747-3133

Timeline

Private Bartender

Mariposa Bartending
10.2023 - Current

Enrollment Specialist

Jar Insurance Services
12.2022 - Current

Caretaker

IHSS Adult Services Program
08.2020 - 12.2022

Bartender / Server Shift Manager

399 Pizza Co
08.2015 - 05.2020

Associate of Science - Mathematics

Pasadena City College

High School Diploma -

Baldwin Park High School

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Victoria Rodriguez