Victoria Rodriguez
TX
Summary
Dynamic human resources leader with a track record of seamlessly transitioning between tactical needs and strategic goals. Successfully leads employee relations, compliance, training and development initiatives to support companies in the development and administration of HR policies and procedures. Adept at fostering positive employee relations and ensuring compliance with all relevant laws and regulations. Proven ability to drive organizational success through effective talent management strategies and the implementation of innovative HR solutions.
Overview
15
15
years of professional experience
Work History
Senior HR Business Partner
University Of Texas At Arlington
10.2022 - Current
- Partnering with business leaders to develop and execute HR strategies focused on performance management, talent management, organizational effectiveness, employee relations, workforce planning and employee engagement for 8000+ employees
- Using data to guide and support decision making for leaders by developing proactive performance management solutions
- Identifying talent strengths and needs through ongoing assessment of business needs
- Assessing data, interpreting information and presenting insights and recommendations on leadership effectiveness and performance
- Coaching managers and C-Suite executive leaders to facilitate organizational change and model and inclusive environment
- Evaluated HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Led change management efforts, ensuring smooth transitions during mergers and acquisitions.
- Implemented performance management systems to drive accountability and goal achievement.
Senior Human Resources Manager
Avero Diagnostics
02.2021 - 10.2022
- Collaborated across the Avero HR team to guide and manage overall human resources function for multi-state regions which included 400+ employees
- Strategically consulted senior leadership and delivered recommendations on employee relations, performance management, workflow analysis and reviews, dispute resolution, compliance, and policy administration
- Teamed with Director of HR regarding regional annual compensation analysis and budget to ensure regional alignment with organizational goals
- Served as primary Employee Relations Consultant for all Avero sites.
- Managed all aspects of Leave Administration process
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Facilitated open forums between employees and management to foster trust-building dialogue and promote transparency.
- Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
- Improved labor relations through effective communication channels and conflict resolution techniques.
- Leveraged data-driven insights for informed decision-making within all aspects of human resources management.
- Championed change management initiatives throughout the company, enabling smoother transitions during periods of growth or restructuring.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Implemented succession planning processes, preparing the organization for future leadership transitions.
- Played an instrumental role in M&A activities, effectively integrating teams from different organizations while minimizing disruptions to operations.
- Ensured compliance with employment laws, mitigating potential risks to the organization.
- Optimized performance management systems, ensuring alignment with corporate goals and objectives.
- Established key performance indicators, monitoring progress towards strategic human resources objectives.
Director of Human Resources/Workforce Development
Goodwill Industries
03.2019 - 07.2020
- Managed all HR activities for 150 employees at multiple locations to develop thoughtful business assessments and employee engagement solutions
- Scope leadership included: Payroll management and administration, employee relations and engagement, unemployment hearings and appeals, performance management, full lifecycle recruitment and selection, job description development, new hire orientation, onboarding, conflict resolution, disciplinary action, employee investigations, leadership coaching, team supervision, event planning, and HR compliance
- Led team of fifteen staff members while fostering a culture of inclusion within the workplace
- Ensured that Strategic Plan Business Strategies goals were achieved in functional areas of Human Resources and Mission Services
- Project Manager for GII Certification Audit, resulting in a perfect audit score of 100%
- Implemented organizational wide Employee Satisfaction Survey Program
- Advanced employee programs, policies, and procedures to ensure compliance with all employment-related laws
- Created health and safety plans by developing safety training programs
- Responsible for organization's Mission Programs (T-PALS) to ensure monthly metrics goals were achieved
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Senior Human Resources Manager
Aramark
07.2016 - 03.2019
- Provided professional consultation, leadership and support for leaders and employees
- Trained, developed, and managed HR team, staff, and managers to sustain performance and establish a strong and effective workforce
- Led and executed diversity and inclusion initiatives, direct conflict resolution, and facilitated coaching and development
- Effectively managed scope of HR to include payroll, employee relations and engagement, unemployment hearings and appeals, performance management, full lifecycle recruitment and selection, job description development, new hire orientation, onboarding, conflict resolution, disciplinary action, employee investigations, leadership coaching, team supervision, event planning, and HR compliance
- Worked closely with OFCCP offices to ensure organizational compliance
- Effectively managed employee relations and performance for a team of five staff members, in addition to furthering entire life-cycle recruitment for exempt and nonexempt employees
- Developed and managed HR budget by analyzing and forecasting workforce needs
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Developed tailored retention strategies for high-potential employees increasing loyalty commitment levels within the organization.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Championed change management initiatives throughout the company, enabling smoother transitions during periods of growth or restructuring.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Human Resources Business Partner
Amerigroup
01.2010 - 01.2014
- Served as Strategic Partner with executive leaders in identifying/resolving organizational issues, organizational development for new business site
- Oversight for workforce development plans and talent development for Dallas and Lubbock health plan sites
- Created and implemented the end-to-end human capital strategy to drive the business goals
- Partnered with cross functional teams for implementation of organization's HR Centers of Excellence
- Executed programs that supported associates in areas of Talent Management, Employee Relations, Performance Management, Leadership Coaching and Development, Compensation and Rewards, Learning and Development Recognition Programs, and Strategic Organizational Development programs
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Optimized workforce planning and resource allocation for improved operational efficiency.
Education
Master of Arts - Human Resources Management
Wayland Baptist University
Bachelor of Science - Organizational Management
Lubbock Christian University
Associate of Applied Science - Legal Assistant
South Plains College
Skills
- Talent Management & Recruitment
- Training & Development Delivery
- HR Process Improvements
- Learning & Development
- Employee Relations & Engagement
- Performance Management
- Employment Law Compliance
- ADP Workforce Now
- Total Source
- Workday
- People Admin
- Kronos Timekeeping System
- ICIMS
- Oracle
- PeopleSoft
- UltiPro
Coreexpertise
- Talent Management & Recruitment
- Training & Development Delivery
- HR Process Improvements
- Learning & Development
- Employee Relations & Engagement
- Diversity & Inclusion Programs
- Performance Management
- Compensation & Benefits Planning
- Employment Law Compliance
Timeline
Senior HR Business Partner
University Of Texas At Arlington
10.2022 - Current
Senior Human Resources Manager
Avero Diagnostics
02.2021 - 10.2022
Director of Human Resources/Workforce Development
Goodwill Industries
03.2019 - 07.2020
Senior Human Resources Manager
Aramark
07.2016 - 03.2019
Human Resources Business Partner
Amerigroup
01.2010 - 01.2014
Bachelor of Science - Organizational Management
Lubbock Christian University
Associate of Applied Science - Legal Assistant
South Plains College
Master of Arts - Human Resources Management
Wayland Baptist University
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