Victoria Romero
Coachella,CA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Entrepreneur
EBay Store
Coachella, California
06.2020 - Current
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Devised processes to boost long-term business success and increase profit levels.
- Mapped income generating strategies to grow revenue.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Learned at this time how to manage profit and loss/ tracked spending, earnings, numbers to make sure all was accurate.
- Consistently re-invested earnings into business necessities like inventory, notebooks, whiteboards, folders, and office supplies for organization.
- Took my store down many times to revise major mistakes from the starting stages and consistently did research to improve and scale.
- Self taught on how to drop ship on the platform as of 2022 and do consistent research on SEO and keywords.
- Discovered the act of filtering information and testing accuracy when it comes to applying it.
- Commonly practicing on how to improve myself as a person and become more efficient and focused.
- Always learning and staying motivated to become better.
Independant Contractor (delivery Services)
Instacart
01.2021 - 05.2022
- Provided outstanding customer service to maintain 5 star reviews.
- Communicated with customers to assess needs for any out of stock items, and also made phone calls to ensure they had an increased chance of hearing a phone ring in case text messages weren't loud enough
- Being efficient in managing time and keeping track at how much time i spend in the store shopping for orders.
- Being able to multitask by shopping for 3 customers at a time with over 80+ items, making sure not to mix up orders with every single item, and communicating with all of them for replacements.
- Prioritizing customer safety by using cooler bags to maintain freshness of foods like meat, dairy, frozen foods, and refrigerated foods.
- Collaborated with clients to make the delivery as smooth as possible.
- Took initiative to carry heavy items for customers that struggled with surgery, pregnancy, and lack of vision.
- Made countless phone calls to customers unable to be present or responsive to text messages in order to make sure that they received their groceries without issues. Agreed to wait over 10-20 minutes on some occasions for customers to arrive and secure their orders.
- Managed day-to-day operations of business, which required such tasks as tracking mileage, bookkeeping/ accounting, car maintenance (repairs, damages, oil changes, etc).
Gymnastics Coach
Indio Community Center
Indio, United States
08.2015 - 04.2020
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Made occasional phone calls to parents for student updates or call backs.
- Hosted meetings for all coaches occasionally and lead a few safety trainings.
- Worked with special needs children in adaptive gymnastics classes.
- Exercised with students during class and was able to provide accurate examples due to years of knowledge and personal experience.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Implemented exercise activities and training strategies to bolster individual and team performance.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Briefed safety rules and standards to students and spotters at beginning of classes.
- Monitored athletes during events and practice to quickly identify injuries.
- Prepared some athletes for special competitions and tournaments.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Organized class and maintained office records for billing, accounts receivable and student progress.
- Participated in special events in order to help with rotation schedules, employee lunch breaks, assistance, and questions from the public.
- Cleaned gym mats and office every week to reduce bacteria and stay organized.
- Received a promotion and had the privilege to mentor new coaches and educate them on the entire role as a coach.
- Turned angry parents into happy parents with different issue solutions.
Education
High School Diploma -
Indio High School
Indio, CA06.2016
Skills
- Accounting Techniques
- Sales Tracking
- Originality and Creativity
- Team Bonding
- Inventory Tracking and Management
- Business Growth Initiatives
- Building an online store
- Communication skills
- Analytical and critical thinking skills
- Staying organized
- Planning
- Critical thinking skills
Timeline
Independant Contractor (delivery Services)
Instacart
01.2021 - 05.2022
Entrepreneur
EBay Store
06.2020 - Current
Gymnastics Coach
Indio Community Center
08.2015 - 04.2020
High School Diploma -
Indio High School
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