Osiris Marcos Garcia
Coachella,CA
Summary
Customer service professional with proven bilingual communication skills. Committed to delivering exceptional service and enhancing customer satisfaction. Demonstrated ability to resolve issues efficiently and foster positive relationships.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Server
Sam's Sushi
La Quinta, California
05.2016 - Current
- Welcomed and seated customers.
- Took orders using the POS system, communicated any allergies to the kitchen staff, or any special requests to ensure food safety.
- Processed cash and card transactions accurately.
- Performed opening and closing duties.
- Trained new hires, both servers and hosts.
Sales Associate
JCPenney
Palm Desert, California
11.2019 - 03.2020
- Assisted customers in finding products, answering any questions they may have.
- Promoted available store credit options to interested customers, meeting monthly sign-up goals.
- Processed cash and card transactions.
- Handled both opening and closing duties.
Education
High School Diploma -
Indio High School
Indio, CA05-2015
Some College (No Degree) - Psychology
College of The Desert
Indio, CASkills
- Bilingual
- Staff training
- Customer service
- Relationship management
- Strong communication skills
- Stress management
Certification
Food Handler Card - StateFoodSafety, Valid Through August 2027
Timeline
Sales Associate
JCPenney
11.2019 - 03.2020
Server
Sam's Sushi
05.2016 - Current
High School Diploma -
Indio High School
Some College (No Degree) - Psychology
College of The Desert