Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Victoria Roy

Summary

Results-oriented professional with 17 years of experience in logistics, and a proven knowledge of Terminal Operation. Establish and maintain a Safe and friendly work environment. In depth experience with owner operators, as well as company drivers. Maintain compliance to the DOT regulations, and HOS. Oversee maintenance and repair of company vehicles. Knowledgeable in OSHA and other government regulatory requirements.

Overview

18
18
years of professional experience

Work History

Fleet Administrator

Ranstad Staffing
08.2023 - Current
  • Partnered with transportation manager to provide oversight for planning development.
  • Maintained accurate driver information.
  • Coordinated efforts between multiple departments to ensure seamless integration of new vehicles into the existing fleet infrastructure.
  • Managed inventory and company assets
  • Supported continuous improvement efforts within the fleet department by staying current on vehicle requirements and sharing knowledge with colleagues.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Positively interacted with drivers, upper management and other departments, which helped improve overall communication.

Transportation Manager

Werner Enterprises
11.2021 - 08.2023
  • Build and maintain driver relationships through understanding and meeting driver needs
  • Partner with the Associates to optimize driver loads
  • Understand and adhere to the customer's service expectations
  • Work closely with the Dedicated Logistics Manager and the Operations Manager to fill and maintain a full board of drivers.

Assistant Terminal Manager

KL Breeden & Sons
07.2020 - 07.2021
  • Plan, organize, or manage the work of the staff
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives
  • Direct investigations to verify and resolve customer complaints
  • Monitor operations to ensure compliance with administrative policies and procedures, safety rules, and government regulations
  • Conduct employee training sessions
  • Implement schedule and policy changes
  • Serve as contact persons for all workers.

Load Planner

KL Breeden & Sons
03.2015 - 07.2020
  • Notify customers of the arrival of freight and arrange for delivery and pickups
  • Coordinate and supervise activities of workers engaged in shipping merchandise
  • Make route assignments for drivers.

Transportation Supervisor

First Fleet INC
04.2009 - 10.2015
  • Promote safe work activities
  • Direct investigations to verify and resolve customer complaints
  • Direct activities related to dispatching, routing, or tracking transportation vehicles.

Administrative Assistant

First Fleet INC
03.2006 - 04.2009
  • Operate office equipment
  • Answer telephones and give information to callers
  • Set up and maintain filing systems
  • Learn to operate new office technologies
  • Schedule and confirm appointments
  • Order and dispense supplies
  • Supervise other clerical staff and provide training and orientation to new staff.

Education

High School Diploma -

MARINER HIGH SCHOOL
Cape Coral, FL
05.1988

Skills

  • Billing Systems
  • Critical Thinking
  • Inventory Audits
  • Replacement Orders
  • Asset Tracking Capabilities
  • Effective Communication
  • Team Collaboration
  • Decision-Making

Personal Information

Title: Trucking Dispatcher/Operations Manager

References

References available upon request

Timeline

Fleet Administrator

Ranstad Staffing
08.2023 - Current

Transportation Manager

Werner Enterprises
11.2021 - 08.2023

Assistant Terminal Manager

KL Breeden & Sons
07.2020 - 07.2021

Load Planner

KL Breeden & Sons
03.2015 - 07.2020

Transportation Supervisor

First Fleet INC
04.2009 - 10.2015

Administrative Assistant

First Fleet INC
03.2006 - 04.2009

High School Diploma -

MARINER HIGH SCHOOL
Victoria Roy