Experienced professional focused on meeting or exceeding objectives seeking Customer Service Specialist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
32
32
years of professional experience
Work History
Transitional Kindergarten Teacher
Country Club Christian Pre-school
Kansas City, MO
2016.06 - 2022.06
Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student.
Developed curriculum to advance physical, emotional, social and cognitive growth of children.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Lead Pre-K Teacher
Village Church Child And Family Development Center
Overland Park, KS
2009.05 - 2016.06
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Fostered reasoning and problem solving through active exploration games and activities.
Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
Developed curriculum to advance physical, emotional, social and cognitive growth of children.
Pre-K Teacher
Turtle Rock Pre-school
Irvine, CA
2000.05 - 2009.05
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Established positive communication with parents in daily conversation and formal conferences.
Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
Food Server
Tony Roma's Restaurant
Anaheim, CA
1996.09 - 2001.09
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Girls Junior Varsity Soccer Coach
Sunny Hills High School
Fullerton, CA
1995.06 - 2000.06
Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Boosted performance of individual athletes by devising strategic personal training programs.
Education
Bachelor of Arts - Early Childhood Education
Cal State Unversity Fullerton
Fullerton, CA
05.2000
Skills
Group and individual instruction
Complaint resolution
Sales expertise
Good communication skills
Creative problem solving
Excellent written and oral communication
Timeline
Transitional Kindergarten Teacher
Country Club Christian Pre-school
2016.06 - 2022.06
Lead Pre-K Teacher
Village Church Child And Family Development Center
2009.05 - 2016.06
Pre-K Teacher
Turtle Rock Pre-school
2000.05 - 2009.05
Food Server
Tony Roma's Restaurant
1996.09 - 2001.09
Girls Junior Varsity Soccer Coach
Sunny Hills High School
1995.06 - 2000.06
Bachelor of Arts - Early Childhood Education
Cal State Unversity Fullerton
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