VICTORIA SELLAS
Master Of Public Policy Candidate
Chicago,IL
Summary
Dedicated graduate student with a background in management, customer service, and various additional leadership roles. Motivated and highly organized, bringing articulate communication skills and strong attention to detail. Responsible, enthusiastic, and eager to grow in a collaborative and energetic environment.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Waitress/ Manager
Sugar Creek Restaurant
Big Rapids, MI
01.2019 - 03.2020
- Addressed customers’ needs by implementing efficient customer service and multitasking.
- Established an environment centered around teamwork and cooperation.
- Handled money and conducted financial transactions.
Administrative Assistant
Ferris State University
Big Rapids, MI
09.2017 - 05.2019
- Facilitated events and weekly meetings.
- Produced documents and performed record keeping through Microsoft Office Suite.
- Managed organization’s email, phone calls, and voicemails.
- Achieved the Executive Board Member of the Year award.
Student Leader
Ferris State University TIP
Big Rapids, MI
08.2017 - 08.2017
- Led incoming students around campus and facilitated various activities.
- Executed lessons to provide students with information about available services and resources.
- Maintained record of attendance, participation, and response to events.
Shift Manager
Arby’s
Big Rapids, MI
11.2013 - 07.2015
- Mentored staff and coordinated tasks.
- Performed and documented stock counts, daily sales calculations, and weekly financial reports.
- Fulfilled daily bank-runs and was held accountable for money in-store.
Education
Master of Public Policy -
09.2020 - Current
- Current member of the Urban Policy Student Association and a Harris Community Action Fellow
Bachelor of Arts in Sociology -
08.2015 - 05.2019
- Majored in Sociology
- Minored in Psychology and Economics
- Thesis: “Disproportionate Inequality in America: Black People and Socioeconomic Status”
- Graduated summa cum laude with 4.0 GPA
- Awarded the Honors Program's Outstanding Scholar
Skills
Strategic Planning
Staff Management
Verbal and written communication
Teamwork and Collaboration
Organization and Time management
Excellent work ethic
Attention to Detail
Microsoft Office Suite
Timeline
Harris School Of Public Policy - Master of Public Policy,
09.2020 - Current
Waitress/ Manager - Sugar Creek Restaurant
01.2019 - 03.2020
Administrative Assistant - Ferris State University
09.2017 - 05.2019
Student Leader - Ferris State University TIP
08.2017 - 08.2017
Ferris State University - Bachelor of Arts in Sociology,
08.2015 - 05.2019
Shift Manager - Arby’s
11.2013 - 07.2015