Summary
Overview
Work History
Education
Skills
Assessments
Languages
Timeline
Generic

Victoria Shannon

Terre Haute,United States

Summary

Experienced Supportive Team Lead with a proven track record of successfully leading teams for several years. Skilled in following detailed production schedules to maximize productivity. Committed to reorganizing processes proactively for optimal safety and efficiency. Dedicated and talented Team Leader focused on enhancing employee satisfaction and driving business success. Known for diplomacy and friendliness, with a strong commitment to employee training. A hardworking team player with valuable experience and knowledge to tackle any operational demand.

Overview

11
11
years of professional experience

Work History

Team Lead

Walmart
11.2023 - Current
  • Conducts interviews for potential deli associates
  • Provides excellent customer service to all deli customers
  • Assists with inventory management and restocking of deli items
  • Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved

Assistant Manager

wyndmoor assisted living
04.2021 - 01.2023
  • Enforced company policies and procedures
  • Promoted to Assistant Dietary Manager
  • Prepares and cooks meals for residents, patients, employees, guests, and others
  • Assures food is prepared and served according to approved recipes, menu and diet orders
  • Supervises other staff who assist in preparing and serving meals

Online Grocery Pickup

Walmart Supercenter
09.2013 - 03.2021
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.

Cake Decorator

Wyndmoor Senior Living
09.2016 - 03.2018
  • Verified that prepared food met requirements for quality and quantity
  • Ensured that food was stored at the proper temperature as required by food safety regulations
  • Maintained and operated standard cooking equipment including grills and deep fryers
  • Took and completed fast food orders of customers in a timely manner
  • Cleaned and disinfected food preparation areas, workstations, and equipment
  • Serve customers

Education

High School Diploma -

West Vigo High School West Terre Haute
West Terre Haute, IN
06.2013

Skills

  • Safety understanding
  • Prepare sites
  • Operate cash registers
  • Construction Laborer
  • General Labor
  • Construction Management
  • Food Preparation
  • Cake Decorating
  • Food Production
  • Food Safety
  • Baking
  • Cooking
  • Serving
  • Food service
  • Retail sales
  • Guest services
  • Restaurant experience
  • Cleaning
  • Kitchen Experience
  • Food Handling
  • Cash management (Less than 1 year)
  • Management
  • Kitchen Management Experience
  • Kitchen management
  • Supervising experience
  • Cash handling
  • Cash management
  • Management (4 years)
  • Customer service

Assessments

  • Cleaner fit, Proficient, 05/01/22, Measures the traits that are important for successful cleaners
  • Food service: Customer situations, Proficient, 01/01/23, Identifying and addressing customer needs in a food service setting
  • Management & leadership skills: Impact & influence, Completed, 06/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Work style: Reliability, Completed, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Security guard skills, Proficient, 10/01/23, Assessing risks, enforcing security standards, and handling complaints
  • Cooking skills: Basic food preparation, Proficient, 06/01/22, Preparing food, using cooking equipment, and converting ingredient measurements
  • General manager (hospitality), Proficient, 06/01/22, Solving group scheduling problems and reading and interpreting P&L statements
  • Food safety, Proficient, 10/01/22, Knowledge of proper food and equipment handling safety measures
  • Attention to detail, Proficient, 11/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Front desk agent (hotel), Proficient, 06/01/22, Selecting hotel rooms based on requests and identifying errors in hotel data
  • Customer focus & orientation, Completed, 06/01/22, Responding to customer situations with sensitivity
  • Retail customer service, Proficient, 06/01/22, Responding to customer situations in a retail setting
  • Work motivation, Proficient, 05/01/23, Level of motivation and discipline applied toward work

Languages

English
Professional Working

Timeline

Team Lead

Walmart
11.2023 - Current

Assistant Manager

wyndmoor assisted living
04.2021 - 01.2023

Cake Decorator

Wyndmoor Senior Living
09.2016 - 03.2018

Online Grocery Pickup

Walmart Supercenter
09.2013 - 03.2021

High School Diploma -

West Vigo High School West Terre Haute

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Victoria Shannon