Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Shaver

Middletown,DE

Summary

Care-focused Phlebotomist bringing several years of experience in laboratory settings. Accomplished at easing patient worries and obtaining blood on first attempts. Productive and skilled with patients from newborn to geriatric age in hospital settings. Passionate about being part of a team and committed to providing above and beyond patient care.

Overview

11
11
years of professional experience

Work History

Phlebotomist

Christiana Care Health System
04.2023 - 10.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Used personal protective equipment correctly to protect coworkers and patients.

Phlebotomist

Nemours Children's Hospital
08.2021 - 11.2021
  • Outpatient laboratory services
  • Maintaining a happy, calm, and inviting demeanor to make patients feel comfortable and at ease
  • Gained more experience with Pediatric venipuncture
  • Stocked phlebotomy area with appropriate supplies
  • Heel sticks and venipuncture using butterfly winged infusion needle
  • Properly identifying patients and labeling their blood with proper information
  • Marking blood as "collected" in computer system and sending specimens directly to the lab


Stay at Home Mom

Self
09.2017 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Phlebotomist

Christiana Care Health System
07.2017 - 09.2017
  • Verifying Patient identification and labeling tubes with proper patient information
  • Obtaining routine, timed, and STAT blood draws
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Phlebotomist

UPMC Susquehanna
12.2016 - 04.2017
  • Maintained fully stocked carrier, cart, and station with necessary supplies
  • Promptly and efficiently collected blood specimens using correct order of draw and proper amount of inversions
  • Excelled in high-pressure situations, maintaining composure and professionalism in Emergency room.
  • Using proper blood collection method for depth and size of each patient veins
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Server

Buffalo Wild Wings
08.2015 - 11.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Phlebotomist

Rapid City Regional Hospital
02.2014 - 06.2015
  • Specialized in NICU, PEDS, and newborn nursery
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used correct order of draw and inverted tubes amount of times needed.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Server

Cheeseburger In Paradise
12.2012 - 11.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

No Degree - Certified Phlebotomy Technician

Delaware Technical And Community College
Newark, DE
02.2012

High School Diploma -

James H. Groves
Newark, DE
06.2011

Skills

  • Venipuncture
  • Order of draw
  • Patient Care and support
  • Specimen handling
  • Butterfly needle technique
  • HIPAA Compliance
  • Quality control
  • Data Entry
  • Infection Control
  • Manual and Finger dexterity

Timeline

Phlebotomist

Christiana Care Health System
04.2023 - 10.2023

Phlebotomist

Nemours Children's Hospital
08.2021 - 11.2021

Stay at Home Mom

Self
09.2017 - 08.2021

Phlebotomist

Christiana Care Health System
07.2017 - 09.2017

Phlebotomist

UPMC Susquehanna
12.2016 - 04.2017

Server

Buffalo Wild Wings
08.2015 - 11.2016

Phlebotomist

Rapid City Regional Hospital
02.2014 - 06.2015

Server

Cheeseburger In Paradise
12.2012 - 11.2013

No Degree - Certified Phlebotomy Technician

Delaware Technical And Community College

High School Diploma -

James H. Groves
Victoria Shaver