VICTORIA SILVA
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Lead Fulfillment Expert
Target
11.2020 - Current
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
Bartender / Server
Marlow's Tavern
04.2017 - 08.2022
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science in Criminal Justice -
University of Central Florida
Associate in Arts in General Studies -
Valencia College
Skills
- MS Office (Excel, Access, Word)
- Teamwork and Collaboration
- Customer Service
- Detail Oriented
- Team Leadership
Awards
- Lead Fulfillment Expert - Target Fulfillment
- Outstanding Performance - Target Ship Team
- Certified Trainer
Timeline
Lead Fulfillment Expert
Target
11.2020 - Current
Bartender / Server
Marlow's Tavern
04.2017 - 08.2022
Bachelor of Science in Criminal Justice -
University of Central Florida
Associate in Arts in General Studies -
Valencia College
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