Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Simpkins

Angier

Summary

Reliable Shift Leader with almost 3 years in the service industry. Excellent motivational leader that successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for both customers and fellow employees.

Overview

3
3
years of professional experience

Work History

Shift Leader

Smoothie King
01.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Childcare Volunteer

Celebrate Recovery
04.2021 - 12.2022
  • Provided a safe and nurturing environment for children to learn and grow through various educational activities.
  • Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
  • Supported children with special needs, adapting activities to accommodate their individual abilities.
  • Managed conflicts among children, facilitating peaceful resolutions and promoting empathy.
  • Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.

Education

High School Diploma -

Hilltop Christian School
Fuquay-Varina, NC
05-2024

Skills

  • Supportive demeanor
  • Consistent reliability
  • Problem-solving
  • Cash management
  • Team collaboration and leadership
  • Flexible schedule
  • Team motivation
  • POS system operation
  • Shift leadership
  • Effective listening skills
  • Attention to detail
  • Customer service

Timeline

Shift Leader

Smoothie King
01.2023 - Current

Childcare Volunteer

Celebrate Recovery
04.2021 - 12.2022

High School Diploma -

Hilltop Christian School

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Victoria Simpkins