Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA SMITH

Brookfield,Connecticut

Summary

Highly motivated professional with a background in adult and child mental health, customer service, community outreach, and social services.

Overview

6
6
years of professional experience

Work History

PRIVATE CHILDCARE PROVIDER

  • Provides personalized childcare for children in home
  • Meets physical, social, and emotional needs of children in the home
  • Contributes to a safe and nurturing environment where children feel cared for to help them thrive & develop.

IICAPS Mental Health Counselor

FAMILY AND CHILDREN’S AID NEW MILFORD
  • Facilitates Individual & Parent sessions in children ages 5-17
  • Works in partnership with Masters Level Clinician to provide services to a caseload of 8 families
  • Managed role of Master’s level Clinician throughout Clinician vacancy from July—October 2021
  • Develops and implements individual Treatment Planning based on individual client needs
  • Provides parents of client with Psychoeducation & Community resources
  • Assesses for safety and creates safety contracts with clients who are high risk
  • Provides 24/7 on-call support Monday-Friday to clients and parents in crisis
  • Develops therapeutic interventions to be utilized during client sessions
  • Collaborates with school & community providers to ensure clients receive comprehensive care in all areas.

Education Services Specialist

COMMUNITY ACTION AGENCY OF WESTERN CONNECTICUT
04.2019 - 07.2020
  • Assisted in development and implementation of the agency’s Job and Life Skills Program
  • Coordinated educational and employment training activities and workshops based on community needs
  • Assisted clients with job search and resume development
  • Promoted educational programs at local businesses and community events
  • Provided intake services and determined eligibility of clients for services provided by the agency
  • Worked directly with eligible clients to assess needs, obtain necessary services, and refer to any outside agency providing supportive services they may benefit from.

Mental Health Worker

FOUR WINDS PSYCHIATRIC HOSPITAL
04.2018 - 01.2019
  • Maintained a safe and therapeutic environment for acute psychiatric patients, child through adult by performing tasks that optimized patient safety, comfort, and satisfaction
  • Provided direct care and assisted patients with performing activities of daily living
  • Observed and recorded patient location, behavior and activities
  • Reported any changes in condition to RN and suggested modifications to individual treatment plan
  • Established a therapeutic relationship with patients assigned by milieu manager each shift
  • Directed groups, where patient’s goals and progress were assessed each morning and night.

Registry Department Supervisor

BABIES R' US, DANBURY
05.2014 - 06.2018
  • Worked one on one with expecting customers to offer them individualized guidance, advice, and product recommendations regarding new parenting
  • Scheduled, prepared, and executed store events for families
  • Managed registry department duties including breast pump rentals, resolving customer issues, making calls to expecting parents, and updating store social media accounts
  • Completed front end duties as necessary, including cashiering, service desk, and training new employees.

Education

B.A. PSYCHOLOGICAL SCIENCE CUM LAUDE -

Central Connecticut State University
New Britain, Connecticut
05.2017

Skills

  • Schedule creation and maintenance
  • Behavior Modification Techniques
  • Child development expertise
  • Relationship Building
  • Creative Thinking
  • Sales closing
  • Teamwork and Collaboration
  • Administrative and Office Support
  • Problem Resolution

Timeline

Education Services Specialist

COMMUNITY ACTION AGENCY OF WESTERN CONNECTICUT
04.2019 - 07.2020

Mental Health Worker

FOUR WINDS PSYCHIATRIC HOSPITAL
04.2018 - 01.2019

Registry Department Supervisor

BABIES R' US, DANBURY
05.2014 - 06.2018

PRIVATE CHILDCARE PROVIDER

IICAPS Mental Health Counselor

FAMILY AND CHILDREN’S AID NEW MILFORD

B.A. PSYCHOLOGICAL SCIENCE CUM LAUDE -

Central Connecticut State University

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