Victoria Sowers
Inman,SC
Summary
Proven Parts Coordinator and Technician with a track record of enhancing efficiency and customer satisfaction at Fred Anderson Toyota. Skilled in logistics planning and maintaining meticulous attention to detail, adept at fostering vendor relationships and streamlining warehouse operations. Demonstrates exceptional multitasking abilities and thrives under pressure, contributing to significant improvements in service delivery and system performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part Coordinator
Fred Anderson Hyundai of Greer
2024.06 - 2024.08
- Ensured timely setup and breakdown of delivery through effective coordination with staff members, vendors, and venue personnel.
- Enhanced guest experiences by efficiently coordinating parts correctly and maintaining a keen eye for details.
Parts Coordinator
Caliber Collision
2023.11 - 2024.06
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
Technician
Fred Anderson Toyota
2021.11 - 2023.11
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Education
Associate - Heavy Equipment Technology
NADC/ Lincoln College of Technology
Nashville TN09.2016
Skills
- Logistics Planning
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Certification
ASE A6
Toyota Certified Technician
609 certified
Timeline
Part Coordinator
Fred Anderson Hyundai of Greer
2024.06 - 2024.08
Parts Coordinator
Caliber Collision
2023.11 - 2024.06
Technician
Fred Anderson Toyota
2021.11 - 2023.11
Associate - Heavy Equipment Technology
NADC/ Lincoln College of Technology
ASE A6
Toyota Certified Technician
609 certified
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