Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Spencer

Dayton

Summary

Dedicated and empathetic Master of Social Work (MSW) professional with hands-on experience supporting at-risk youth through crisis intervention, trauma-informed care, and individualized support planning. Skilled in de-escalation, risk assessment, and connecting clients to critical resources in high-pressure environments. Proven ability to build rapport with youth facing complex social, emotional, and behavioral challenges. Strong background in case management, advocacy, and interdisciplinary collaboration to ensure continuity of care. Committed to promoting resilience, equity, and empowerment in underserved communities through ethical, culturally responsive practice.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Behavioral Technician

Nova Behavioral Health
02.2020 - Current
  • Facilitates groups and documents client interactions
  • Ensures client safety through maintaining confidentiality, verbal de-escalation techniques, and knowledge of policies and procedures
  • Assists residents with activities of daily living

Case Manager- Juvenile Court

South Community Inc.
10.2016 - Current
  • Provide advocacy, information and referral services to clients and their families to address their needs.
  • Identifies gaps in service delivery to children and families.
  • Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends
  • Determines clients' needs by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans
  • Accessing youth in high-risk times
  • Worked as part of multidisciplinary team of professionals

MSW Intern

National Youth Advocate Program (NYAP)
01.2024 - 08.2025
  • Provides diagnostic assessments
  • Provides individual therapy in an outpatient setting
  • Develops and maintains client charts for clients served
  • Strong interpersonal skills with the ability to build rapport with clients from diverse backgrounds

Intern

Nicholas Residential Treatment Center (NRTC)
01.2024 - 08.2024
  • Individual therapy for youth ages 11-17
  • Facilitated groups (7 Challenges, Moral Reasoning and Skills)
  • Family counseling
  • Individual sessions and groups for youth in the Alcohol and Drug Level IC (ASAM 2.5) 45 Day Program.

Case Manager

Center for Adolescent Serves (CAS)
12.2018 - 06.2019
  • Delivered strategic measures to aid mental health and development of individuals experiencing a crisis and provided solutions for management and intervention.
  • Achieved short term goals through resolution of the crisis event
  • Conducted clinical assessment, suicide-homicide risk assessment and prevention

Support Staff

07.2015 - 10.2016
  • Warmly greets visitors and inquiries from the public
  • Assist clients with the initial intake process
  • Organizes, helps stock, and package orders for food pantry
  • Performs clerical duties such as faxing, scanning, photocopying, and filing
  • Answers telephones and routes callers in the proper direction
  • Promptly responds to numerous clinician’s request and inquiries
  • Invoicing for Systems of Care
  • Coordinates and maintains records for staff office space, company credit cards and office keys

Education

Masters - Social Work

Arizona State University
Tempe, AZ

B.A. - Human Rights and Political Science

University of Dayton (UD)
Dayton, OH

Skills

  • Behavior modification
  • Client advocacy
  • Individual counseling
  • Active listening
  • Crisis management
  • Group facilitation
  • Treatment Planning
  • Relationship building

Certification

  • Social Work Trainee (SWT) S.2303331-TRNE
  • Chemical Dependency Counselor Assistant (CDCA) CDCA.175061

Timeline

MSW Intern

National Youth Advocate Program (NYAP)
01.2024 - 08.2025

Intern

Nicholas Residential Treatment Center (NRTC)
01.2024 - 08.2024

Behavioral Technician

Nova Behavioral Health
02.2020 - Current

Case Manager

Center for Adolescent Serves (CAS)
12.2018 - 06.2019

Case Manager- Juvenile Court

South Community Inc.
10.2016 - Current

Support Staff

07.2015 - 10.2016

B.A. - Human Rights and Political Science

University of Dayton (UD)

Masters - Social Work

Arizona State University

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