Victoria Stallings

Enhanced job skills to improve performance in assigned duties.

Acquired innovative training techniques to support coworkers effectively.

• Managed daily operations, ensuring smooth front of house service and customer satisfaction.

• Coordinated in-office and off-site testing for high volumes of daily patient samples.
• Ensured proper identification of patients prior to specimen collection.
• Registered patients to confirm test requisitions and identities.
• Gathered and recorded data from patients before blood draws.
• Delivered quality patient care through accurate and timely collection of clinical specimens.
• Traveled to various PSCS locations to maintain operational flow per SOP guidelines.

• Trained and supervised phlebotomists to enhance departmental efficiency.
• Managed staffing and scheduling for optimal coverage of phlebotomy services.
• Directed phlebotomy department activities to ensure quality patient care.
• Enforced isolation procedures to preserve specimen integrity during collection.

• Manage and operated the PSC single handed.
• Verified collection orders and communicated discrepancies to my supervisor.
• Registered and engaged patients to obtain medical history, chief complaints and vital signs.
• Prepared draw stations for patients by cleaning surfaces and restocking supplies.

• Gathered biological samples for laboratory tests.
• Collected, labeled and stored lab samples according to laboratory specifications.
• Handled administrative tasks for laboratory staff and overall operations.
• Limited discrepancies by accurately handling, storing, transporting and submitting urinalysis samples.
• Developed specific methods for more difficult and critical tests for special applications.

• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Draw the donors blood on a narrow mobile bus while making sure the weight, and the patients build is guideline with the company polices.