Victoria Steele
Portland
Summary
A high-achieving and hard-working student, committed to the study of English and writing. Experienced in time management, public speaking, and communication skills. Interested in dedicating effort towards an internship that will help further prepare me for a Master's program in writing.
Overview
8
8
years of professional experience
Work History
Manager and Nail Technician
Pearl Nails and Spa
01.2018 - Current
- Managed client booking and distribution of workload among technicians
- Resolved customer disputes
- Posted social media content
- Provided spa services that prioritize customer satisfaction
- Experienced in a range of nail enhancement products and techniques
Yoga Instructor
Core and Restore
04.2023 - 09.2024
- Educated people on the benefits of a consistent yoga practice for stress reduction, improved mobility, and overall mental clarity.
- Planned and led yoga classes by curating creative sequences with modifications for all body types.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Created a sense of community by conversing with yogis before and after class
Barista
Dunkin Donuts
09.2017 - 01.2018
- Trained new employees sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Arts - English
Central Connecticut State University
New Britain, CT12-2025
Skills
- Customer service
- Public Speaking
- Time management
- Verbal and written communication
Accomplishments
Work published in CCSU's magazine Blue Muse.
Timeline
Yoga Instructor
Core and Restore
04.2023 - 09.2024
Manager and Nail Technician
Pearl Nails and Spa
01.2018 - Current
Barista
Dunkin Donuts
09.2017 - 01.2018
Bachelor of Arts - English
Central Connecticut State University
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