Victoria Stevens
Frederic,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Case Manager/Assistant to the Program Director
Northwest Journey
05.2018 - Current
- Managed and motivated clients to be productive and engaged in treatment services.
- Accomplished multiple tasks, including clinical treatment plans, within established timeframes.
- Maintained professional, organized, and safe environment.
- Actively listened to support team needs and produced recommendations and resources.
- Facilitated initial assessments, multi-disciplinary team meetings, and clinical reviews.
- Defined clear targets and objectives and communicated to other team members.
- Managed communication between patients, families, and healthcare providers.
- Provided trainings to other care coordinator prospects.
Autism Behavioral Therapist
WEAP
02.2017 - 05.2018
- Maintained clean, safe and organized work environment to facilitate therapeutic treatment.
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
- Attended training to acquire and maintain technical knowledge.
- Updated parents and caregivers on client progress to visualize client trajectory.
- Applied ABA therapy practices.
Mixologist
Denny K's
06.2014 - 02.2017
- Input orders into system at point of sale and created guest checks.
- Stored supplies according to policies and health code requirements.
- Prepared classic, modern and unique beverages for each customer.
- Food preparation and primary cook.
- Cultivated strong relationships with customers.
Pharmacy Technician
Walgreen's Pharmacy
02.2013 - 06.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Bachelor of Science - Sociology
University of Wisconsin-Whitewater
Whitewater, WI05.2022
Skills
- Written and verbal communication
- Community outreach and resources
- Child welfare
- Crisis intervention
- Conflict resolution
- Strong organization and leadership
- Project management
- Teamwork
- Attentive to detail
- Interpersonal
- Efficient
Timeline
Case Manager/Assistant to the Program Director
Northwest Journey
05.2018 - Current
Autism Behavioral Therapist
WEAP
02.2017 - 05.2018
Mixologist
Denny K's
06.2014 - 02.2017
Pharmacy Technician
Walgreen's Pharmacy
02.2013 - 06.2014
Bachelor of Science - Sociology
University of Wisconsin-Whitewater
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