Victoria Svay
Summary
Resourceful Lead Bartender known for high productivity and efficient task completion. Specialize in mixology, inventory management, and customer service, ensuring smooth operation of bar services. Excel in communication, teamwork, and adaptability, bringing positive energy and seamless collaboration to every shift.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Bartender/server
Amore Italian Grille & Latin Social
Colorado Springs
08.2025 - 12.2025
- Collaborated with kitchen staff to create harmonious dining experiences through effective communication of orders.
- Implemented efficient workflows that reduced drink preparation time while maintaining quality standards.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Crafted and served a diverse range of cocktails, wines, and spirits to enhance guest experiences.
Lead Bartender/Server
Floret
Sea Airport
03.2016 - 09.2022
- Provided exceptional customer service to customers.
- Resolved conflicts quickly and amicably to maintain team harmony.
- Developed creative solutions to complex problems.
- Exhibited a strong work ethic in all assignments.
- Collaborated effectively as a team player to achieve common goals.
- Adapted quickly to changes in environment.
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment.
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized service.
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits.
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew.
- Developed signature drink menus, aligning with Floret's seasonal themes and concepts.
- Sea Airport
Server/Bartender
Maverick Gaming (Wizards Casino, Macau Casino)
Des Moines
- Executed operation of pull tab systems to ensure seamless functionality.
- Managed casino promotions and coordinated restaurant order fulfillment.
- Executed efficient multitasking between casino floor operations and bar service.
- Monitored and enforced adherence to liquor compliance laws.
- Resolved guest complaints promptly, utilizing conflict resolution skills to enhance overall experience.
- Cultivated warm relationships with regular customers.
Education
Certified Nursing Assistant - CNA
Puget Sound Skills Center
DesMoines, WA 09.2014 - 06.2015
Evergreen Senior High School
Burien, WAChild Development - Grads Program
South Puget Sound Community College
Olympia, WA 09.2014 - 06.2015
Skills
- Performed multiple tasks efficiently in fast-paced environments
- Maintained organization in behind the bar for smooth operation
- Contributed innovative ideas to enhance team performance
- Made informed decisions effectively during high-pressure situations
- Facilitated excellent communication among team members and
customers - Provided exceptional customer service to customers
- Resolved conflicts quickly and amicably to maintain team harmony
- Developed creative solutions to complex problems
- Exhibited a strong work ethic in all assignments
- Collaborated effectively as a team player to achieve common goals
- Adapted quickly to changes in environment
Timeline
Bartender/server
Amore Italian Grille & Latin Social
08.2025 - 12.2025
Lead Bartender/Server
Floret
03.2016 - 09.2022
Certified Nursing Assistant - CNA
Puget Sound Skills Center
09.2014 - 06.2015
Child Development - Grads Program
South Puget Sound Community College
09.2014 - 06.2015
Server/Bartender
Maverick Gaming (Wizards Casino, Macau Casino)
Evergreen Senior High School