Victoria Swenson
Edmond,OK
Summary
Results-focused Team Member dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
43
43
years of professional experience
Work History
Style Team Member
Target
03.2021 - Current
- Organized sales area and work station to showcase products and boost sales.
- Resolved guest complaints about service.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Participated in team meetings and staff training sessions.
Sales Associate
Edmond Estate Sales
01.2019 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Team Leader
Target
08.1999 - 09.2018
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Held weekly team meetings to inform team members on company news and updates.
Recess Monitor
Will Rogers Elementary School
08.1997 - 05.1999
- Monitored children from 1st to 5th grade on school playground.
- Assisted Teachers and Principal with tasks around the school.
- Coordinated games and activities for children to play during assembly's and special events.
Daycare Owner/Operator
Victoria Swenson
01.1981 - 08.1997
- Established in home daycare that I personally managed for 16 years.
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Education
Bachelor of Science - Science
California State University - Sacramento
Sacramento, CA05.1997
Skills
- Detail-Orientated
- Team Leadership
- Group Leadership
- Staff Management
- History In Childcare & Child Development
- Experience In Youth Religious Education
- Activity Planning & Coordination
Additional Information
I have been a Member of St. Johns since 1994. I volunteered in Elementary R.E. at Saint Johns under Nancy Vargas from 1994-1998, I volunteered in Middle School R.E. in 1999, I volunteered for Confirmation under Becky Coyle from 2000-2010, I volunteered for Vacation Bible School from 2000-2007, and two of my six Grandchildren attend S.E.A.S.
I spent many years in childcare running my personal licensed daycare and would love the opportunity to work with children again.
Timeline
Style Team Member
Target
03.2021 - Current
Sales Associate
Edmond Estate Sales
01.2019 - 10.2022
Team Leader
Target
08.1999 - 09.2018
Recess Monitor
Will Rogers Elementary School
08.1997 - 05.1999
Daycare Owner/Operator
Victoria Swenson
01.1981 - 08.1997
Bachelor of Science - Science
California State University - Sacramento
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