Victoria Szlezinger
Summary
Worked in various roles such as host, food runner, and busser at a luxury restaurant within the Ritz-Carlton South Beach, owned by celebrity chef Jose Andres. In this fast-paced and high-end environment, developed strong customer service skills, the ability to work under pressure, and a collaborative approach within a diverse team. Adapted quickly to different roles, ensuring an exceptional and seamless experience for guests while maintaining high standards of service. Additionally, worked at Luke's Bagels while studying, gaining valuable experience in customer service, cash handling, and team coordination.
Overview
2
2
years of professional experience
Work History
Team Member
Luke's Bagels
02.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Restaurant Hostess
Jose Andres Group
12.2024 - 01.2025
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Busser
Jose Andres Group
12.2024 - 01.2025
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Food Runner
Jose Andres Group
05.2024 - 07.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Assistant Baker
Kibbutz Hatzerim
12.2022 - 03.2023
- Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Demonstrated adaptability by quickly learning new techniques and recipes when changes were introduced to the menu or production methods.
- Assisted head baker in creating unique and innovative recipes, resulting in a diverse and appealing product selection.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL12-2025
High School Diploma -
Moral Y Luces Herzl Bialik
Caracas Venezuela07-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Relationship building
- Strategic planning
- Influencing others
- Analytical thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Hebrew
Elementary
Relevant Skills and Knowledge
Proficient in statistical analysis, financial accounting, managerial accounting, and applied mathematics for business. Consistently achieved outstanding grades in these subjects, demonstrating strong analytical and problem-solving skills. Equipped with a solid understanding of financial principles, data interpretation, and mathematical models used in business decision-making.
Additional Informacion
Green Card Resident
Venezuelan and Spanish Nationality
Timeline
Team Member
Luke's Bagels
02.2025 - Current
Restaurant Hostess
Jose Andres Group
12.2024 - 01.2025
Restaurant Busser
Jose Andres Group
12.2024 - 01.2025
Food Runner
Jose Andres Group
05.2024 - 07.2024
Assistant Baker
Kibbutz Hatzerim
12.2022 - 03.2023
Associate of Arts - Business Administration
Santa Fe College
High School Diploma -
Moral Y Luces Herzl Bialik
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