Victoria Thomas
St Louis,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, used to high volume work and working efficiently with other staff members.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Bar Lead
Bowood by Niche
St Louis, MO
09.2022 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Participated in monthly inventory counts of all beverage products.
- Effectively multitasked within fast-paced environment.
- Provided training and guidance to new bartenders.
- Maintained cleanliness and organization of the bar space.
- Communicated effectively with customers to ensure satisfaction.
- Promoted new items or specials to increase sales opportunities.
- Managed inventory levels, ordering supplies as needed to maintain optimal stock levels.
Server and Barista
Half and Half
Clayton, MO
08.2019 - 09.2022
- Assisted in training new servers on restaurant protocols and service standards.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Processed customer orders accurately using point-of-sale system.
Server
Midtown Sushi and Ramen
St Louis, MO
01.2016 - 08.2019
- Provided excellent customer service in fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu items and service procedures.
Education
Bachelor of Arts - Theater
Saint Louis University
St. Louis, MO 08.2014 - 05.2018
Skills
- Inventory management
- Staff training
- Time management
- Effective communication
- Team collaboration
- Social media marketing
- Staff leadership
- Multitasking capacity
- Task prioritization
- Problem-solving aptitude
Timeline
Bar Lead
Bowood by Niche
09.2022 - Current
Server and Barista
Half and Half
08.2019 - 09.2022
Server
Midtown Sushi and Ramen
01.2016 - 08.2019
Bachelor of Arts - Theater
Saint Louis University
08.2014 - 05.2018