Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Tieu

Stanton,CA

Summary

Experienced in front office medical reception, helping patients when they come in for an appointment, and can professionally handling phone calls. Strengths include multitasking, experience in medical billing, HIPAA compliance, and etc. A dental assistant who aspires to become a dentist is learning more and gaining hands-on experience in a dental office..

Overview

3
3
years of professional experience

Work History

Dental Assistant

Dr. Binh Nguyen DDS
Garden Grove, CA
01.2024 - Current
  • Assisted in patient management and ensured comfort during dental procedures.
  • Prepared treatment rooms by sterilizing instruments and organizing supplies.
  • Scheduled appointments and maintained accurate patient records in the system.
  • Supported the dentist during procedures by handing instruments and suctioning.
  • Developed X-rays and prepared them for review by the dental team.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.

Front Office/Medical Billing Assistant

OC Dermatology and Surgery
Huntington Beach, CA
03.2022 - Current
  • Processed patient billing information for dermatological services.
  • Verified insurance coverage and benefits for optimal reimbursement.
  • Managed accounts receivable, ensuring timely follow-ups on unpaid claims.
  • Educated patients about their financial responsibilities and payment options.
  • Assisted in training new staff on billing procedures and systems.
  • Maintained accurate records of claims processing in compliance with HIPAA regulations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Hospital Volunteer

Memorial Care Medical Group
Fountain Valley, CA
06.2023 - 12.2023
  • Assisted nursing staff with patient care and comfort needs.
  • Organized medical supplies and equipment for daily operations.
  • Provided companionship to patients during recovery periods.
  • Maintained cleanliness in patient areas to ensure safety standards.
  • Greeted visitors in a friendly manner, offering directions or other assistance as needed.
  • Improved quality of patient care by engaging with patients and families.
  • Helped transport patients and assisted with discharges.

Education

Bachelor of Science - Public Health

California State University, Fullerton
Fullerton, CA
05-2025

Skills

  • HIPAA compliance
  • Oral healthcare
  • Patient scheduling
  • Dental office administration
  • Dental material handling
  • Clinical support
  • Customer service

Timeline

Dental Assistant

Dr. Binh Nguyen DDS
01.2024 - Current

Hospital Volunteer

Memorial Care Medical Group
06.2023 - 12.2023

Front Office/Medical Billing Assistant

OC Dermatology and Surgery
03.2022 - Current

Bachelor of Science - Public Health

California State University, Fullerton

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