Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Victoria "Tori" Mathies

Berea

Summary

Hi! I am currently a freshman at BW working towards a bachelors degree in BFA Acting! Due to being an actor, I am used to fully committing my time and work into what I wish to pursue. I have also been a barista for 2 1/2 years, so I have a lot of experience behind the coffee bar! Any other questions you may have, please don't hesitate to reach out!

Overview

2
2
years of professional experience

Work History

Barista Shift Lead

PJS Coffee
03.2023 - 08.2025
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Operated espresso machines, blenders, coffee pots, ovens, grinders, etc.
  • Collaborated with team members to develop seasonal drink specials that increased customer interest
  • Cleaned counters, machines, utensils, and seating areas daily
  • Trained and mentored new baristas, enhancing team performance and product knowledge
  • Resolved customer complaints effectively, maintaining high satisfaction levels through proactive engagement
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations
  • Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks

Education

High School -

Covington High School
Covington, Louisiana

No Degree - BFA Acting

Baldwin Wallace University
Berea, OH
05-2029

Skills

  • Problem Solver

  • Good Communicator

  • Outgoing

  • Hardworking

  • Honest

  • Reliable

  • Responsible

  • Customer Service

  • Cash handling

  • Opening and closing procedures

Accomplishments

Employee of the Month November 2024

Underclassmen Theater Award, 2023
Louisiana American Choral Directors Association All State Chorus Member 2022-2024

  • Selected Soloist 2024


Timeline

Barista Shift Lead

PJS Coffee
03.2023 - 08.2025

High School -

Covington High School

No Degree - BFA Acting

Baldwin Wallace University

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