Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.
Overview
3
3
years of professional experience
Work History
Future Esthetician
Paul Mitchell School
02.2025 - 10.2025
Fostered friendly, warm, and exceptional customer experience.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Recommended retail products for at-home use.
Performed waxing and gentle exfoliation to improve overall skin condition.
Developed customized facial treatments for individual clients to address specific skin care needs.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Gained knowledge of facial massage techniques and skin care product ingredients.
Cleansed, exfoliated and moisturized customer skin.
Performed consultations for patients before scheduling treatments.
Dental Treatment Coordinator
01.2023 - 12.2024
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Managed patient billing processes for timely, accurate payments.
Obtained payments from patients and scanned identification and insurance cards.
Performed various administrative tasks by filing, copying and faxing documents.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
Provided excellent customer service to create positive experiences and build patient trust.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group