Victoria Tovar
Centerton,AR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also a motivated high school student with a track record of academic excellence looking for part-time or full-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Horse Groom
Urban Arabians LLC 305 903 7628
Homestead, FL
06.2023 - Current
- Completed routine barn upkeep tasks such as stocking supplies.
- Administered medications to animals.
- Instructed riders on basic equine health care practices such as cleaning hooves.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept horses healthy and ready for activities by preparing and distributing feed and water on-schedule.
- Provided daily exercise for the horses including riding, lunging, turn out and hand walking.
- Attended competitions and shows as part of team duties when required.
- Provided assistance during veterinary examinations or treatments if needed.
- Cared for the horses by grooming, bathing, clipping and trimming manes and tails.
- Cared for and groomed 22 horses each day.
- Cleaned tack after each use ensuring it was in good working order.
- Regularly monitored horses for any signs of illness or injury and reported to the owner.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Restaurant Hostess
Casa Blanca By The River 305 371 4107
Miami , FL
03.2022 - 09.2022
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Answered telephone to provide dining information and take reservations.
- Greeted customers, answered questions and recommended specials to increase profits.
Event Server
New Time Catering 305 891 0699
Miami , FL
06.2021 - 10.2021
- Transported prepared food items from the kitchen to the designated area for serving purposes.
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Resolved any customer complaints or issues that may have arisen during an event quickly and efficiently.
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
Education
Associate of Arts - Pre Veterinary Medicine
Miami Dade College
Miami, FL05-2027
High School Diploma -
William H. Turner Technical Adult
Miami, FL05-2023
Skills
- Animal Training
- Fast Learner
- Dedicated
- Customer Service
- Animal Grooming
- Attention to Detail
- Critical Thinking
- Decision-Making
- Teamwork and Collaboration
- Dependable and Responsible
- Honest and Dependable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Veterinary Assistant PPE Certification
Accomplishments
- Won Grand Champion for best Market steer in 2022 at the Miami Dade Youth Fair
- Got a special feature on the the FFA New Horizons Magazine 2023
Timeline
Horse Groom
Urban Arabians LLC 305 903 7628
06.2023 - Current
Restaurant Hostess
Casa Blanca By The River 305 371 4107
03.2022 - 09.2022
Event Server
New Time Catering 305 891 0699
06.2021 - 10.2021
Associate of Arts - Pre Veterinary Medicine
Miami Dade College
High School Diploma -
William H. Turner Technical Adult
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