Summary
Overview
Work History
Education
Skills
Certification
Specialized Training
Leadership Experience
References
Timeline
Generic

Victoria Tracy

Napoleon,MI

Summary

Healthcare professional with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Care Supervisor

Chelsea Retirement Community
06.2022 - Current
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care which included wound care, medication management, admissions, ect.
  • 65 patient load, 12 hours day shifts, patients included: hospice, strengthening, respiratory, psychiatric, respite, long term care.

Scheduler Coordinator

Chelsea Retirement Community
11.2021 - 06.2022
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Scheduling new employees: setting up accounts/educating on use, training schedules. Payroll for each employee.

Phlebotomist/ Team Lead

American Health Associates
07.2020 - 04.2021
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • I was a team lead for the company for approximately 6 months which included: scheduling, responsible for picking up where needed/ call ins, maintaining a team in my area by answering any questions and ensuring policies are executed.

Licensed Practical Nurse

Wellbridge of Pinckney
10.2018 - 12.2019

Licensed Practical Nurse

Centria Healthcare
12.2017 - 06.2018

Licensed Practical Nurse

Heartland Manor Care Rehab Center
11.2016 - 09.2017

Surgical Nurse Tech

University of Michigan Hospital
01.2013 - 01.2016

Education

Licensed Practical Nursing -

Lake Superior State University
Sault Ste Marie, MI
07.2016

Skills

  • Detailed Oriented
  • Eager to learn and develop knowledge
  • Excellent Communication Skills
  • Strong Leadership Skills

Certification

AAPC CPC-A Certified, 09/18/21

Specialized Training

  • CPR certified through American Heart Association
  • Mental health certificate for suicide prevention
  • Pediatric mental health certificate for suicide prevention

Leadership Experience

Alpha Theta Omega Sorority, 2013-2017, Raised money for breast cancer awareness with annual Rock-a-Thon, spaghetti dinner, monthly bake sales, relay for life, community fundraising, 30+hours/year of fundraising; $1000 each semester is donated to a local women’s health center as well as the breast cancer research foundation

References

  • Marvin Abraham, Phlebotomist Supervisor, American Health Associates, 39205 Country Club Dr, Farmington Hills, MI, 48331, (586) 846-7512
  • Nicole Vosters, Caregiver Retention Specialist, Chelsea Retirement Community, 805 Middle Street, Chelsea, MI, 48118, 734-686-1763
  • Lindsey Rigelman, Resident Care Assistant, Chelsea Retirement Community, 805 Middle Street, Chelsea, MI, 48118, 517-240-5220

Timeline

Direct Care Supervisor

Chelsea Retirement Community
06.2022 - Current

Scheduler Coordinator

Chelsea Retirement Community
11.2021 - 06.2022

Phlebotomist/ Team Lead

American Health Associates
07.2020 - 04.2021

Licensed Practical Nurse

Wellbridge of Pinckney
10.2018 - 12.2019

Licensed Practical Nurse

Centria Healthcare
12.2017 - 06.2018

Licensed Practical Nurse

Heartland Manor Care Rehab Center
11.2016 - 09.2017

Surgical Nurse Tech

University of Michigan Hospital
01.2013 - 01.2016

Licensed Practical Nursing -

Lake Superior State University

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Victoria Tracy