Victoria Travis
Gouldsboro,PA
Summary
Detail-oriented payment processing clerk with a proven track record in billing verification and discrepancy resolution. Committed to ensuring data accuracy and fostering strong customer relationships. Detail-oriented medical assistant with expertise in medical billing and patient scheduling. Proven ability to manage patient flow and ensure accurate recordkeeping, enhancing operational efficiency and patient satisfaction.
Overview
37
37
years of professional experience
Work History
MEDICAL ASSISTANT/RECETIONIST/DATA ENTRY BILLING
DR AYYAD
Staten Island, New York
04.2013 - 02.2024
- Assisted medical staff with patient examinations and procedures.
- Scheduled patient appointments and managed office calendars effectively.
- Collected and recorded patient medical histories and vital signs accurately.
- Communicated with patients regarding treatment plans and instructions clearly.
- Processed insurance claims and managed billing inquiries professionally.
- Coordinated referrals to specialists and arranged follow-up appointments efficiently.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Processed patient intake forms and verified insurance information accurately.
- Performed data entry tasks into various computer systems accurately and promptly.
CALL CENTERREPRESENTATIVE/DATA ENTRY/Payment Processing Clerk
DIAL CAR AND LIMO SERVICE
Brooklyn, New York
04.1992 - 01.1998
- Processed payments accurately for transportation services and driver fees.
- Verified payment information to ensure compliance with company policies.
- Reviewed discrepancies in payments, implementing corrective actions as needed.
- Communicated effectively with clients regarding billing issues and payment methods.
- Completed wire transfers and other types of payments, updated records and issues receipts.
- Reviewed aged accounts receivable balances for accuracy and initiated collection efforts as needed.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
RECEPTIONIST/TELEPHONE OPERATOR/ORDER ENTRY/Data Entry Clerk
MINI CIRCUITS LABORATORY
Brooklyn, New York
01.1987 - 03.1992
- Directed inquiries to appropriate staff members after answering phone calls.
- Scheduled appointments and maintained calendars for laboratory personnel efficiently.
- Assisted with filing and data entry tasks to ensure accurate recordkeeping.
- Updated client information to maintain accurate and current accounts.
- Processed payments and updated accounts to reflect balance changes.
Education
Associate of Arts - Accounting And Finance
Pace University
New York (City), NY06-1988
Skills
- Payment processing
- Data entry
- Billing verification
- Discrepancy resolution
- Account reconciliation
- Customer relationship management
- Data accuracy
- Typing manuscripts
- Order processing
- Medical billing
- Medical terminology
- Insurance processing
- EHR documentation
- Medical coding
- Patient scheduling
- Medical terminology expertise
- EHR management
- Insurance claims
- Billing reconciliation
Timeline
MEDICAL ASSISTANT/RECETIONIST/DATA ENTRY BILLING
DR AYYAD
04.2013 - 02.2024
CALL CENTERREPRESENTATIVE/DATA ENTRY/Payment Processing Clerk
DIAL CAR AND LIMO SERVICE
04.1992 - 01.1998
RECEPTIONIST/TELEPHONE OPERATOR/ORDER ENTRY/Data Entry Clerk
MINI CIRCUITS LABORATORY
01.1987 - 03.1992
Associate of Arts - Accounting And Finance
Pace University