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Dynamic Reservation Agent with a proven track record at The Carriage House Hotel, excelling in client interaction and reservation management. Enhanced customer satisfaction through effective problem-solving and upselling strategies, contributing to increased bookings. Proficient in reservation software, I foster positive relationships and consistently meet performance targets in a fast-paced environment.
Professional in customer service with significant experience in managing reservations and providing excellent support. Strong focus on team collaboration and delivering results, adaptable to changing needs, and reliable in all situations. Skilled in communication, organization, and problem-solving, with keen ability to ensure efficient and accurate reservation processes. Employers value leadership, dependability, and proactive approach.
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 25 years of experience in Hotel.

Dynamic professional with experience at Delta Air Lines, Inc., excelling in customer engagement and reservation software proficiency. Proven ability to enhance customer satisfaction through efficient issue resolution and effective communication. Skilled in managing complex inquiries while maintaining a high typing speed, ensuring seamless service delivery in fast-paced environments.

Dynamic customer service professional with extensive experience at San Luis Resort, excelling in reservation management and conflict resolution. Proven track record of enhancing customer satisfaction through effective communication and upselling techniques. Skilled in booking software and training new staff, consistently achieving performance targets and fostering team collaboration.
Positive, upbeat, and detail-oriented, with knack for efficient and accurate task management. Knowledge of booking systems and customer service principles, coupled with proficiency in handling reservations and managing customer inquiries. Capable of delivering exceptional service to enhance customer satisfaction and streamline booking processes.
Developed exceptional customer service and organizational skills in high-volume, fast-paced environment. Demonstrated ability to manage multiple tasks efficiently, ensuring accurate and timely responses to customer inquiries. Seeking to transition into new field where these transferable skills can drive success and growth.

Detail-oriented professional with extensive experience in high-volume reservation environments. Skilled in phone etiquette, organizational skills, and adaptability, contributing to increased bookings and streamlined operations. Committed to delivering exceptional customer service and optimizing guest experiences.

Victoria Trichanh

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Reservation Agent

Operations Supervisor

Front Desk Agent

Bartender/Server

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Reservation Agent

Operations Supervisor

Front Desk Agent

Bartender/Server

Diploma - undefined

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