Victoria Turle

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• In store administration duties including stock audits
• Trainer for new hire employees

Streamlined Point of Sale operation with timesaving operations.

Ensured all products were correctly priced

Pre prepared signage for all major sales

Created area for end of line products for better sales. This was rolled out through all stores via Carrie Crooker, SVP of Stores

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Team leader in cafe, customer service and registers.
• Training sponsor for new hire employees and ongoing training frameworks.
• Employee advocate ensuring all treated fairly within the company guidelines.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.