Victoria Valenzuela

• Supervised daily operations by directing customer service, inventory and sales operations.
• Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
• Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
• Trained newly hired sales team in upselling techniques.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Mentored new sales associates to contribute to store's positive culture.
• Trained team members in successful strategies to meet operational and sales targets.

Seasonal work

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Worked with children of varying age, interest, skill, and developmental levels.
• Led groups of children safely through variety of camp activities.
• Organized and guided group activities by leading, coaching, and participating with campers.
• Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.