Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
11
11
years of professional experience
Work History
Cashier
Mobile/Exxon
07.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Promoted store promotions and incentive programs to increase overall sales revenue.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Packer
Amazon
05.2023 - 12.2023
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Ensured timely completion of orders through effective time management and multitasking skills.
Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Improved team collaboration through effective communication and coordination with coworkers.
Inspected items to identify discrepancies and damages and reported to supervisor.
Collaborated with team members to achieve daily goals and meet company objectives.
Increased accuracy of packed items by diligently following packing lists and verifying product information.
Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Improved team morale by fostering positive and supportive working environment.
Supported management in implementing new packing software, enhancing tracking efficiency.
Cashier
Fas Fuel
05.2021 - 06.2022
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Enhanced customer loyalty by participating in rewards program enrollment.
Facilitated smoother checkout process, trained new employees on POS systems.
Cashier
Speedway Gas Station
05.2019 - 05.2021
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Supported marketing initiatives by setting up and maintaining promotional displays.
Worked with floor team and managers to meet wide range of customer needs.
Manager
McDonald's
02.2017 - 04.2019
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Bus Monitor
Illinois Central School Bus
12.2013 - 05.2016
Assisted driver in monitoring and managing student behaviors to promote safety.
Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
Responded to medical crises and behavioral problems to maintain safe travel.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Secured special seats and restraint devices used by students.
Managed emergency bus evacuations with appropriate use of emergency door.
Kept student personal and medical information in strictest confidence.
Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
Supported special needs students with individualized care, fostering an inclusive environment.
Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.
Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
Assisted students in navigating difficult social situations on the bus, promoting healthy relationships among peers.
Provided first aid as needed while on duty, responding quickly to medical emergencies until further assistance arrived.
Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students.
Ensured timely arrival at designated stops by closely following established schedules and routes.
Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
Worked with bus driver and parents to meet specialized needs of passengers.
Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Assisted juvenile passengers in crossing roadway safely.
Distributed completed school bus routes to bus contractors and appropriate schools.
Built and strengthened student, teacher and family relationships.