VICTORIA V. KELLY
Newark,DE
Summary
Account Manager with extensive experience at GENEWIZ, recognized for building strong customer relationships and enhancing revenue retention. Proficient in CRM software and team leadership, with a focus on sales strategy and product training. Achieved substantial growth in key accounts through effective communication and tailored engagement strategies.
Overview
23
23
years of professional experience
Work History
Account Manager
GENEWIZ from Azenta Life Sciences
South Plainfield, NJ
05.2022 - Current
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Cultivated relationships with existing customers to encourage repeat business through regular follow-ups and personalized communication.
- Identified and pursued new sales opportunities through inbound lead follow-up.
- Developed and implemented cross-selling processes tailored to customer needs.
- Managed multi-state territory, serving accounts in Biotech, Academic, and Government sectors.
- Utilized CRM software to track leads, manage accounts, and streamline communication.
- Trained junior sales staff on product knowledge and effective selling techniques.
SENIOR RESEARCH ASSOCIATE, NUTRITION AND BIOSCIENCES
DUPONT/IFF
, USA
07.2009 - 05.2022
- Conducted Next-Generation (NGS) DNA and RNA sequencing experiments and targeted qPCR assays based on project priorities and timelines.
- Developed and optimized methods for NGS sequencing runs to enhance project efficiency.
- Liaised with Project Leaders and Genomics Lab to align capabilities with project goals and timelines.
- Led sampling workstream for microbiome business incubator initiative, collaborating with internal teams to ensure sampling methods enabled downstream workflows.
- Managed lab operations by training new team members in techniques, reviewing SOPs, and ensuring comprehension of safety protocols.
- Received two promotions during career in acknowledgement of contributions to larger research community.
RESEARCH TECHNICIAN
DUPONT PERFORMANCE COATINGS
03.2004 - 07.2009
- Facilitated paint formulation through color assessments, computer modeling, and training for successful plant launches.
RESEARCH ASSOCIATE
AKERS BIOSCIENCES
08.2002 - 03.2004
- Developed rapid immunoassays for Heparin-Induced Thrombocytopenia and HIV, enhancing diagnostic capabilities.
Education
Master of Science - MOLECULAR BIOLOGY
LEHIGH UNIVERSITY
Bethlehem, PA05.2017
Bachelor of Arts - CHEMISTRY-BIOCHEMISTRY TRACK
ROSEMONT COLLEGE
Rosemont, PA05.2000
Bachelor of Arts - ENGLISH LITERATURE
ROSEMONT COLLEGE
Rosemont, PA05.2000
Skills
- Customer relationship management
- Sales strategy
- Product training
- Lead generation
- Team leadership
- Effective communication
- Revenue retention
Timeline
Account Manager
GENEWIZ from Azenta Life Sciences
05.2022 - Current
SENIOR RESEARCH ASSOCIATE, NUTRITION AND BIOSCIENCES
DUPONT/IFF
07.2009 - 05.2022
RESEARCH TECHNICIAN
DUPONT PERFORMANCE COATINGS
03.2004 - 07.2009
RESEARCH ASSOCIATE
AKERS BIOSCIENCES
08.2002 - 03.2004
Master of Science - MOLECULAR BIOLOGY
LEHIGH UNIVERSITY
Bachelor of Arts - CHEMISTRY-BIOCHEMISTRY TRACK
ROSEMONT COLLEGE
Bachelor of Arts - ENGLISH LITERATURE
ROSEMONT COLLEGE