Victoria Vue
Brooklyn Park
Summary
A friendly, passionate, hard-working, trained professional with excellent experiences as a front desk receptionist. Experienced front desk receptionist known for delivering exceptional guest service and maintaining smooth front office operations. Expertise in handling guest inquiries, managing reservations, and ensuring seamless check-in/check-out experiences.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
Midwest Permanent Make-up Clinic
Spring Lake Park
12.2019 - 12.2023
- Greeted and welcomed clients upon arrival in a welcoming manner.
- Answered phone calls, managed messages, and scheduled appointments efficiently.
- Assisted with clerical tasks, including filing, photocopying, and scanning documents.
- Processed client payments and managed billing inquiries accurately.
- Updated client information to maintain accurate records.
- Maintained cleanliness and organization of reception area and waiting room.
Supervisor and Licensed Advanced Technician
Midwest Permanent Makeup
Spring Lake Park
12.2016 - 12.2018
- Supervised apprentices in cosmetic tattoo procedures, ensuring adherence to best practices.
- Evaluated apprentice skill levels and identified targeted training needs for improvement.
- Specialized in cosmetic tattoos for eyeliner, eyebrows, and lips, delivering high-quality results.
- Collaborated with clients to understand preferences and enhance satisfaction.
Personal Care Assistant PCA
Disable Home health Care LLC
St.Paul
09.2007 - 08.2015
- Provided personal care support to clients with disabilities in home settings.
- Assisted clients with daily living activities such as bathing and grooming.
- Administered medications according to prescribed schedules and guidelines.
- Maintained cleanliness and organization of client living spaces.
- Communicated effectively with healthcare professionals regarding client needs.
- Supported mobility by assisting clients with transfers and ambulation activities.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Production Line Lead
Teleflex Medical OEM
Plymouth
09.2007 - 08.2015
- Trained team members on safety protocols and equipment usage.
- Monitored product quality and compliance with industry standards.
- Coordinated workflow between departments to ensure timely production.
- Implemented process improvements to enhance efficiency on the line.
- Conducted regular inventory checks and managed material supplies.
- Resolved production issues quickly to minimize downtime on the line.
- Assisted with training new hires on proper use of machines and equipment for their job roles.
- Maintained accurate records related to output levels achieved by each worker during their shift.
- Supervised a team of 10+ employees in the production line area.
- Kept track of inventory levels in order to ensure that there are enough components available for production operations.
- Supervised daily operations on the production line for medical devices.
- Created reports on productivity metrics such as number of units produced per hour or day.
Assembler and Operator
Teleflex OEM
Plymouth
09.2005 - 12.2007
- Assembled medical device (Catheter) components following detailed specifications and safety protocols.
- Operated various assembly tools and equipment to ensure efficient production flow.
- Inspected finished products for quality assurance and adherence to standards.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Recorded and reported product damages and malfunctions for supervisor review.
Team Member
Taco Bell
Marysville
05.2000 - 01.2002
- Prepared and executed orders, managed customers service relations; showed excellent interpersonal skills by working with large numbers of customers with all personality types in a fast-paced environment; performed quality assurance for all prepared to customer's satisfactory; ensured appropriate tasks are completed on schedule; performed other duties as assigned.
Education
Certified Eyelash Extension -
Novalash INC
Bloomington, MN11.2010
Certified and licensed Cosmetic Tattoo -
Permanent Makeup Training
Isanti, MN05.2010
High School Diploma -
Patrick Henry High School
Minneapolis, MN06.2002
Certified Blood Borne Pathogens -
Novalash INC
Bloomington, MNSkills
- Appointment Scheduling
- Database Entry
- Multitask In Fast Pace Environment
- Quality Assurance
- Client Record Management
- Front Office Management
- Microsoft Word
- Microsoft Excel
- 10 Keys
- Bilingual English /Hmong
Timeline
Front Desk Receptionist
Midwest Permanent Make-up Clinic
12.2019 - 12.2023
Supervisor and Licensed Advanced Technician
Midwest Permanent Makeup
12.2016 - 12.2018
Personal Care Assistant PCA
Disable Home health Care LLC
09.2007 - 08.2015
Production Line Lead
Teleflex Medical OEM
09.2007 - 08.2015
Assembler and Operator
Teleflex OEM
09.2005 - 12.2007
Team Member
Taco Bell
05.2000 - 01.2002
Certified Eyelash Extension -
Novalash INC
Certified and licensed Cosmetic Tattoo -
Permanent Makeup Training
High School Diploma -
Patrick Henry High School
Certified Blood Borne Pathogens -
Novalash INC