Victoria Waters

• Developed and scheduled engaging content for social media platforms to enhance brand visibility.
• Monitored social media channels, responding to audience inquiries and fostering community engagement.
• Analyzed performance metrics to refine content strategy and improve user interaction rates.
• Collaborated with marketing team to align social media campaigns with overall promotional goals.

• Facilitated patient intake process, ensuring accurate information collection and streamlined workflow.
• Coordinated communication between patients and healthcare providers to enhance service delivery.
• Helped with patient check-in and measurements

• After being a volunteer at victory for about 8 months they offered me a job as the administrative assistant
• Assisted in preparing and organizing documents for meetings and presentations.
• Utilized software tools to manage calendars, appointments, and project deadlines effectively.
• Organized and maintained office supplies, ensuring efficient workflow within the practice.
• Implemented improvements in office procedures, increasing efficiency in administrative tasks.
• Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
• Helped run the social media platforms to grow the clinics platform to get their name out there
• Assist Dr. Lightfoot and the clinic with their annual Hope for Healing event where I am helping organize the schedules and am in charge of keeping things on schedule

• Delivered high-quality nail art services, ensuring client satisfaction and repeat business.
• Developed customized nail designs based on client preferences and current trends.
• Maintained a clean and organized workspace, adhering to health and safety standards.
• Volunteer my nail services to local nonprofit organizations for free

• Mentored young individuals, fostering personal growth and confidence through structured activities.
• Provided consistent encouragement and guidance, improving mentee engagement in educational pursuits.
• Evaluated progress of mentorship relationships, adapting strategies for improved outcomes.
• Organized enriching outings and experiences, broadening the mentee''s cultural awareness and personal growth.
• Provided academic support to the mentee, enabling improved performance in school.
• Shared personal experiences as examples, inspiring my mentee to overcome challenges they faced.
• Fostered a positive relationship with the mentee, resulting in increased confidence and social skills.
• Assisted in developing essential life skills for the mentee through regular communication and activities.
• Promoted emotional intelligence through active listening and empathetic responses during conversations with my mentee.
• Enhanced mentee''s self-esteem by providing consistent support and guidance.
• Celebrated milestones and achievements with the mentee, reinforcing their progress and motivating them to continue working towards their goals.
• Maintained open communication with parents or guardians to ensure a supportive environment for the mentee both at home and within the program.
• Developed trust with my mentee through consistent availability and genuine interest in their wellbeing.
• Helped mentee set achievable goals, promoting personal development and progress over time.
• Aided in building resilience by supporting my mentee through challenging situations while maintaining a non-judgmental approach.

I work at Victory as a front desk and a triage volunteer. I would help out at the front desk checking patients in, scheduling, and doing any routine maintenance around the office for whoever needed it. They later asked me to be a triage volunteer and so I started working as a triage volunteer where I took patients back and took their basic vitals and prepared them to see the doctor. I got to experience what it was like to be in the room with patients and how real clinic operations undergo. We would not only triage them but we also aided in cleanup and patient filing which gave me a good background in the little details that go into running a successful clinic. Working at the front desk and in the back triaging allowed me to see how a clinic operates as a whole and how to make sure patients and employees are taken care of.